Vince Marquez
San Andreas,CA
Summary
A dynamic leader and problem-solver, I excelled at Dealer Works Inc., enhancing operational efficiency and customer satisfaction. Leveraging strong interpersonal communication and strategic planning skills, I significantly improved workflow processes and team productivity, achieving a notable increase in client retention and satisfaction.
Overview
29
29
years of professional experience
Work History
Mobile Electronics Installer
Dealer Works Inc.
Rancho Cordova, CA
03.1996 - Current
Install aftermarket car electronics
Schedule appointments
Parts expeditor
Parts sales
Open and close business
Operation Manager
Dealer Works Inc.
Rancho Cordova, CA
03.1996 - Current
Install aftermarket car electronics
Schedule appointments
Parts expeditor
Parts sales
Open and close business
Education
One Year Technical Degree - Computer Drafting
ITT Technical Institute
Van Nuys, CA06.1989
GED - General Studies
West Hills College
Fresno, CA07.1984
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Management
- Operations oversight
- Employee motivation
- Customer relationship management
- Interpersonal communication
- Client relationships
- Inventory control
- Workflow optimization
- Strategic planning
- Project management abilities
- Project leadership
- Process improvement
- Schedule management
- Performance management
- Workforce management
- Client relations
- Superb time management skills
- Organizational management
- Quality assurance controls
- Customer relationship management (CRM)
- Delegation
- Invoice processing
- Customer retention
- Retail operations management
- Assignment delegation
- Work flow planning
- Cost reduction
- Business administration
- Business planning
- Logistics oversight
- Product management
Timeline
Mobile Electronics Installer
Dealer Works Inc.
03.1996 - Current
Operation Manager
Dealer Works Inc.
03.1996 - Current
One Year Technical Degree - Computer Drafting
ITT Technical Institute
GED - General Studies
West Hills College
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