Vince McClain
Summary
Results-driven Operations Supervisor with expertise in regulatory compliance management and performance tracking. Proven ability to lead teams and implement safety protocols, achieving operational efficiency and exceptional customer satisfaction.
Overview
12
12
years of professional experience
Work History
Sr. Operations Supervisor
Central Transport
11.2024 - Current
- Supervised dock operations for designated terminal section, maintaining adherence to safety protocols and quality benchmarks during loading and unloading.
- Coordinated local line haul driver assignments to minimize empty miles and improve operational effectiveness.
- Evaluated trailer loading processes by monitoring cube and weight metrics to ensure regulatory compliance and operational efficiency.
- Led team of drivers and dock personnel, fostering a culture of accountability to achieve timely delivery objectives.
- Analyzed dock production metrics and KPIs to drive performance and meet facility objectives.
- Oversaw labor hour management and overtime allocation to optimize cost efficiency.
- Implemented safety protocols in accordance with DOT and OSHA standards to promote workplace safety.
- Promoted a culture centered on product quality to enhance customer satisfaction.
Warehouse Supervisor
PepsiCo
06.2021 - 11.2024
- Directed logistics for receiving and delivering raw materials and finished goods to maintain operational efficiency.
- Analyzed and implemented effective dock and warehouse configurations, focusing on truck loading patterns to reduce loading time and maximize productivity.
- Engaged with sales departments to streamline service processes, effectively minimizing costs associated with warehouse and production operations.
- Guided frontline teams in resolving operational issues to enhance performance and achieve both immediate and future goals.
- Strengthened team performance by overseeing hiring processes, facilitating training initiatives, and managing employee relations.
- Managed inventory processes to ensure efficient production scheduling and control stock variances.
- Evaluated operational processes and implemented improvements to ensure facility adherence to annual performance targets.
- Facilitated comprehensive employee evaluations and meticulously recorded performance and development plans to support talent growth.
General Manager
Mother Hubbards
06.2014 - 05.2021
- Administered weekly purchasing activities and inventory oversight to maintain ideal stock levels and reduce excess.
- Executed strategic bar program and menu updates aimed at boosting customer retention and maximizing revenue.
- Implemented coaching strategies for staff to improve customer service excellence and maximize add-on sales opportunities.
- Designed and implemented strategic marketing initiatives aimed at driving sales growth and managing operational expenses.
- Assessed financial statements and sales reports to identify trends and inform strategic operational decisions.
Education
Bachelor of Science -
Illinois State University
Normal, IL05-2007
Skills
- Operations oversight
- Performance tracking
- Regulatory compliance management
- Team management
- Warehouse organization
- Collaborative communication skills
Affiliations
Team member with El Bandido Racing and B&K Cylinder heads.
Timeline
Sr. Operations Supervisor
Central Transport
11.2024 - Current
Warehouse Supervisor
PepsiCo
06.2021 - 11.2024
General Manager
Mother Hubbards
06.2014 - 05.2021
Bachelor of Science -
Illinois State University