Vince Smith
Aurora,CO
Summary
Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing windshields. Excellent problem-solving and analytical skills to manage several different tasks at once. Offering roughly 5 years of experience providing direct service to customers throughout my career. Committed to helping customers and doing whatever possible to assist my employer.
Overview
7
7
years of professional experience
Work History
Counter Salesperson
Thorp Controls Automation Solutions
02.2024 - 01.2025
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Performed daily store opening and closing procedures
- Performed smaller day to day tasks to ensure the customers had updated information on orders
- Wrote orders for customers from emailed requests as well as in person orders
- Assisted in maintaining a well-organized merchandise display for easy customer browsing.
- Restocked, rotated and visually merchandised products for maximum sales.
Carpet Cleaner
Zerorez
10.2023 - 02.2024
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Upsold upholstery cleaning to customers to boost revenue.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
- Moved furniture weighing up to 50 pounds to prepare homes for cleaning.
Repair Technician
Safelite Auto Glass
04.2023 - 08.2023
- Completed all repair and maintenance activities promptly and to high quality standards
- Utilized variety of tools and diagnostic equipment to recalibrate vehicle safety systems and repair windshields
- Followed detailed repair and maintenance procedures for consumer products
Tool Rental Associate
Home Depot
08.2020 - 02.2023
- Inspect and test tools to locate worn and damaged parts and malfunctions
- Examine, receive and tag tools to be cleaned, stored and repaired
- Provide exceptional customer service to all and assist with anything needed in the tool rental process.
- Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales
Cashier/Floor Associate
Aramark Sports and Entertainment
03.2018 - 06.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
GED -
GED
Colorado 11.2020
Skills
- Replacement and Repair Work
- Safety Management
- Mechanical Skills
- Lead Conversion
- Effective Customer Communication
- Shrinkage Prevention
- Device Calibration
Timeline
Counter Salesperson
Thorp Controls Automation Solutions
02.2024 - 01.2025
Carpet Cleaner
Zerorez
10.2023 - 02.2024
Repair Technician
Safelite Auto Glass
04.2023 - 08.2023
Tool Rental Associate
Home Depot
08.2020 - 02.2023
Cashier/Floor Associate
Aramark Sports and Entertainment
03.2018 - 06.2019
GED -
GED
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