Built out People team centers of excellence (COEs) including Talent Acquisition, People Business Partners, Total Rewards, Operations, DEI and L&D
Drove company-wide changes to increase financial sustainability, including moving 500+ care team employees to flex time status, developing R&D centers in India and LATAM, creating location based compensation bands and shifting compensation towards equity
Built a high performance culture by updating leadership principles, developing expectations for every role, running comprehensive performance reviews including calibrations, improving PIP processes, developing managers and leaders, and hosting functional talent reviews
Increased IPO readiness by updating People systems and processes (including Workday and ATS), meeting compliance requirements and moving to self-funded benefits.
VP People
Medium
12.2020 - 10.2021
Led People, Facilities and IT teams
Drove integration for Medium's first international acquisition in Europe
Managed company campaign during a unionization drive in February. Based on an employee vote a union was not formed
Led a voluntary buyout program for Editorial team based on changing company strategy
Reset cultural and performance expectations while rewarding strong employees with promotions and raises
Increased diversity and equity at all levels of the company including with the leadership team and Board
VP People
JUUL Labs
07.2017 - 01.2020
Grew JUUL Labs from 150 people to over 4,000 employees in 20 countries over two years, as the company reached $24B in valuation - the fastest growth of any startup.
Managed all aspects of people and culture: talent acquisition, company values, organizational design, employment brand, employee experience, engagement, internal communications, total rewards, employee relations, performance management, people processes, systems and analytics.
7/17-1/19: Global CHRO, growing headcount to 2,400. Interfaced with CEO, Board of Directors and Compensation Committee. Led through period of unprecedented growth, public controversy and a $12.8B investment round from Altria.
2/19-Present: Global VP of People Partners, people development and performance management. Revamped performance/compensation program and managed Q4 2019 global reduction in force.
Grew LiveRamp's recruiting and employment branding efforts, allowing the company to double in size to 300+ over 18 months; awarded Top 10 Best Places to Work (SMB) recognition by Glassdoor.
Rolled out OKRs and quarterly manager check ins across the company, leading to better accountability, transparency, and feedback.
Tripled office space while scaling administrative, facilities and culture team.
Head of University Recruiting
Google
07.2011 - 10.2015
Led team of 100 program specialists, sourcers and recruiters responsible for outreach and recruiting across 350 universities in the Americas.
Hired over 4000 new graduates and interns annually into technical roles including Software Engineer, Site Reliability Engineer, Software Engineer in Test, UX, IT and Hardware - grew volume 300% over 4 years.
Developed long term strategy to hire the world's best students from all backgrounds. Launched Google in Residence and Eng Residency to promote CS careers and attract more historically under-represented students.
Head of Recruiting Operations
Google
06.2011 - 03.2012
Led 50 recruiting coordinators responsible for North American staffing operations for technical roles, including interview scheduling, candidate communications, travel arrangements, interview day experience, and offer letters.
Focused on providing a top notch hiring experience to candidates.
HR Business Partner Manager
Google
07.2008 - 06.2011
HR Business Partner to Google's top executives in Search Engineering, Mobile Apps, and Developer Relations (2009-2011), and in Enterprise Sales and Strategic Partnerships (2008-2009).
Partnered with business on strategic and operational HR, including performance and talent management, compensation, talent acquisition, retention, learning & development, executive coaching and employee relations.
Managed team of five HR specialists responsible for facilitating internal mobility.
Diagnosed manager motivation and quality across engineering teams; launched initiatives to develop managers and build a high performance team culture.
Management Consultant
McKinsey & Company
10.2005 - 03.2008
Consulted on strategy, operations and organizations for financial services and technology clients.
Select Engagements:
Helped private equity firm to turn around a regional auto insurance company. Diagnosed and addressed root causes of under-performance including adjuster quality and attrition, compensation, organizational culture, and audit processes.
Worked with top lending executives at a Fortune 50 bank to transform their leadership culture and increase collaboration across teams and products. Facilitated workshops for executives to develop five year strategy with joint objectives & key results.
Developed strategy and operations to significantly increase hiring of insurance agents in SoCal for a Fortune 50 client. Redesigned employment proposition, streamlined hiring process and optimized on-boarding.
Senior Associate Consultant
Bain & Company
01.2000 - 07.2003
Business analyst working with clients in banking, retail and telecom.
Based in Sydney with six month transfer to Bain's San Francisco office and a six month non-profit externship at Shanti SF.
Military service
Singapore Armed Forces
01.1994 - 06.1996
HR benefits specialist in Fourth Armored Brigade,
Education
MBA - Business
Columbia University
New York
Bachelor of Arts - Philosophy, Politics and Economics
University of Oxford
Oxford, Oxfordshire
1999
Timeline
Chief People Officer
Hinge Health
10.2021 - 12.2023
VP People
Medium
12.2020 - 10.2021
VP People
JUUL Labs
07.2017 - 01.2020
VP of People and Culture
LiveRamp
10.2015 - 06.2017
Head of University Recruiting
Google
07.2011 - 10.2015
Head of Recruiting Operations
Google
06.2011 - 03.2012
HR Business Partner Manager
Google
07.2008 - 06.2011
Management Consultant
McKinsey & Company
10.2005 - 03.2008
Senior Associate Consultant
Bain & Company
01.2000 - 07.2003
Military service
Singapore Armed Forces
01.1994 - 06.1996
MBA - Business
Columbia University
Bachelor of Arts - Philosophy, Politics and Economics