Overview
Work History
Education
Timeline
Generic

Vincent Lim

San Francisco

Overview

30
30
years of professional experience

Work History

Chief People Officer

Hinge Health
10.2021 - 12.2023
  • Grew company from 900 to 1700 employees
  • Built out People team centers of excellence (COEs) including Talent Acquisition, People Business Partners, Total Rewards, Operations, DEI and L&D
  • Drove company-wide changes to increase financial sustainability, including moving 500+ care team employees to flex time status, developing R&D centers in India and LATAM, creating location based compensation bands and shifting compensation towards equity
  • Built a high performance culture by updating leadership principles, developing expectations for every role, running comprehensive performance reviews including calibrations, improving PIP processes, developing managers and leaders, and hosting functional talent reviews
  • Increased IPO readiness by updating People systems and processes (including Workday and ATS), meeting compliance requirements and moving to self-funded benefits.

VP People

Medium
12.2020 - 10.2021
  • Led People, Facilities and IT teams
  • Drove integration for Medium's first international acquisition in Europe
  • Managed company campaign during a unionization drive in February. Based on an employee vote a union was not formed
  • Led a voluntary buyout program for Editorial team based on changing company strategy
  • Reset cultural and performance expectations while rewarding strong employees with promotions and raises
  • Increased diversity and equity at all levels of the company including with the leadership team and Board

VP People

JUUL Labs
07.2017 - 01.2020
  • Grew JUUL Labs from 150 people to over 4,000 employees in 20 countries over two years, as the company reached $24B in valuation - the fastest growth of any startup.
  • Managed all aspects of people and culture: talent acquisition, company values, organizational design, employment brand, employee experience, engagement, internal communications, total rewards,  employee relations, performance management, people processes, systems and analytics.
  • 7/17-1/19: Global CHRO, growing headcount to 2,400. Interfaced with CEO, Board of Directors and Compensation Committee.  Led through period of unprecedented growth, public controversy and a $12.8B investment round from Altria.
  • 2/19-Present: Global VP of People Partners, people development and performance management. Revamped performance/compensation program and managed Q4 2019 global reduction in force.

VP of People and Culture

LiveRamp
10.2015 - 06.2017
  • Managed employee experience, culture, leadership development, cross-team programs, M&A, and internal communications.
  • Grew LiveRamp's recruiting and employment branding efforts, allowing the company to double in size to 300+ over 18 months; awarded Top 10 Best Places to Work (SMB) recognition by Glassdoor.
  • Rolled out OKRs and quarterly manager check ins across the company, leading to better accountability, transparency, and feedback.
  • Tripled office space while scaling administrative, facilities and culture team.

Head of University Recruiting

Google
07.2011 - 10.2015
  • Led team of 100 program specialists, sourcers and recruiters responsible for outreach and recruiting across 350 universities in the Americas.
  • Hired over 4000 new graduates and interns annually into technical roles including Software Engineer, Site Reliability Engineer, Software Engineer in Test, UX, IT and Hardware - grew volume 300% over 4 years.
  • Developed long term strategy to hire the world's best students from all backgrounds. Launched Google in Residence and Eng Residency to promote CS careers and attract more historically under-represented students.

Head of Recruiting Operations

Google
06.2011 - 03.2012
  • Led 50 recruiting coordinators responsible for North American staffing operations for technical roles, including interview scheduling, candidate communications, travel arrangements, interview day experience, and offer letters.
  • Focused on providing a top notch hiring experience to candidates.

HR Business Partner Manager

Google
07.2008 - 06.2011
  • HR Business Partner to Google's top executives in Search Engineering, Mobile Apps, and Developer Relations (2009-2011), and in Enterprise Sales and Strategic Partnerships (2008-2009).
  • Partnered with business on strategic and operational HR, including performance and talent management, compensation, talent acquisition, retention, learning & development, executive coaching and employee relations.
  • Managed team of five HR specialists responsible for facilitating internal mobility.
  • Diagnosed manager motivation and quality across engineering teams; launched initiatives to develop managers and build a high performance team culture.

Management Consultant

McKinsey & Company
10.2005 - 03.2008
  • Consulted on strategy, operations and organizations for financial services and technology clients.

Select Engagements:

  • Helped private equity firm to turn around a regional auto insurance company. Diagnosed and addressed root causes of under-performance including adjuster quality and attrition, compensation, organizational culture, and audit processes.
  • Worked with top lending executives at a Fortune 50 bank to transform their leadership culture and increase collaboration across teams and products. Facilitated workshops for executives to develop five year strategy with joint objectives & key results.
  • Developed strategy and operations to significantly increase hiring of insurance agents in SoCal for a Fortune 50 client. Redesigned employment proposition, streamlined hiring process and optimized on-boarding.

Senior Associate Consultant

Bain & Company
01.2000 - 07.2003
  • Business analyst working with clients in banking, retail and telecom.
  • Based in Sydney with six month transfer to Bain's San Francisco office and a six month non-profit externship at Shanti SF.

Military service

Singapore Armed Forces
01.1994 - 06.1996
  • HR benefits specialist in Fourth Armored Brigade,

Education

MBA - Business

Columbia University
New York

Bachelor of Arts - Philosophy, Politics and Economics

University of Oxford
Oxford, Oxfordshire
1999

Timeline

Chief People Officer

Hinge Health
10.2021 - 12.2023

VP People

Medium
12.2020 - 10.2021

VP People

JUUL Labs
07.2017 - 01.2020

VP of People and Culture

LiveRamp
10.2015 - 06.2017

Head of University Recruiting

Google
07.2011 - 10.2015

Head of Recruiting Operations

Google
06.2011 - 03.2012

HR Business Partner Manager

Google
07.2008 - 06.2011

Management Consultant

McKinsey & Company
10.2005 - 03.2008

Senior Associate Consultant

Bain & Company
01.2000 - 07.2003

Military service

Singapore Armed Forces
01.1994 - 06.1996

MBA - Business

Columbia University

Bachelor of Arts - Philosophy, Politics and Economics

University of Oxford
Vincent Lim