Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Demonstrated exceptional skills pertaining to Top Rope, Bouldering, and Lead Climb.
Project Manager
Set In Stone
06.2021 - Current
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Efficiently handled payroll processing for subcontracted workers, ensuring accurate and timely compensation, while maintaining thorough documentation and adherence to financial procedures.