Vincent Adams
Raleigh,NC
Summary
Dynamic and detail-oriented professional with a strong background in real estate and remote notary services, seeking to leverage expertise in documentation, client relations, and remote coordination into a Remote Insurance Claims Adjuster role. Proven ability to manage and process complex information with accuracy and efficiency. Adept at evaluating and resolving claims, ensuring compliance with regulatory standards, and delivering exceptional service to clients. Excellent organizational and communication skills, combined with a commitment to problem-solving and client satisfaction in a remote environment.
Overview
17
17
years of professional experience
Work History
Real Estate Broker
Self Employed Services
Raleigh, TX-NC
04.2012 - Current
- Answered customer inquiries and provided accurate information.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Notary Public
Self-employeed
Raleigh, NC
10.2007 - Current
- Utilized specialized software applications related to the job role.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Followed up on pending tasks until completion.
- Verified accuracy and completeness of data entry into the database system.
- Scanned and stored files and records electronically to reduce paper files and secure data.
All-lines Claims Adjuster
Pilot Catastrophe
Dallas, TX
06.2012 - 06.2016
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
- Maintained accurate documentation of all claim activity within designated systems, such as ECRM and Xactimate.
- Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
- Worked collaboratively with team members across multiple departments; identified areas where processes could be improved.
Education
Business Administration And Management
California State Northridge
Northridge, CAGeneral Studies
Various County Colleges
Fort Worth, TXHigh School Diploma -
Inglewood High School
Inglewood, CATimeline
All-lines Claims Adjuster
Pilot Catastrophe
06.2012 - 06.2016
Real Estate Broker
Self Employed Services
04.2012 - Current
Notary Public
Self-employeed
10.2007 - Current
Business Administration And Management
California State Northridge
General Studies
Various County Colleges
High School Diploma -
Inglewood High School
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