Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent Agal

Summary

Experienced leader and entrepreneur with strong background in guiding teams and achieving strategic objectives.

Substantially increased customer retention by increasing new monthly enrollment of 711 store rewards program by 150%, making the store lead in the region.

Started a Music School and grew it to 200 students in a year while maintaining 90% employee retention and annual sales of $100,000.

Overview

9
9
years of professional experience

Work History

CDL Truck Driver

Werner Enterprises
10.2024 - Current

Training to be a CDL Driver

Director

Jarvid Exponents
01.2016 - Current
  • Sign work contracts and lease agreements
  • Recruiting and retaining diverse employee talent
  • Training personnel and assigning lessons to teach
  • Sourcing and purchasing equipment
  • Servicing and repairs of equipment while adhering to established procedures for preventative maintenance program
  • Ensure prompt service and rent payments
  • Establish and maintain records, reports, policies and procedures
  • Ensure continual improvement in efficiency of equipment and facilities while paying attention to safety measures.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.

Operations Manager

CVS
02.2023 - 03.2024
  • Monitoring department's compliance with operational policies
  • Provide administrative support
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy
  • Promote a positive shopping experience for all CVS customers
  • Stock shelves
  • Maintain customer/patient confidentiality.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Production Specialist / Material Transfer

Abbott
08.2022 - 04.2023
  • Perform work required for the assembly of components, devices and the final product
  • Perform routine work in all production areas with limited supervision
  • Ensure quality of product using standard operating procedures, templates, training and good judgment
  • Perform all duties professionally and work as a member of a team
  • Understand material movement, inventory levels, and complete timely processing of assigned task
  • Perform material movements both physically and systematically conducted within a controlled environment
  • Operate material handling equipment
  • Maintain positive and cooperative communication and collaboration
  • Promote a positive work environment
  • Participate in on the job training
  • Process stock transfer and material requests
  • Recommend improvement of facilities and procedures to improve on safety.

Sales Associate

7 Eleven
04.2020 - 09.2022
  • Ring up sales on cash register and service transactions such as lottery sales
  • Provide prompt, efficient, effective customer service
  • Receive products from vendors and check in products into system
  • Maintain proper inventory levels and audits
  • Maintain knowledge of all products offerings and promotions
  • Comply will all food safety behaviors and establish sanitary standards
  • Stocking of inventory on shelves, cooler and freezer
  • Looking for and eliminating safety hazards
  • Maintain internal and external store cleanliness
  • Ensure proper waste management, disposal and recycling practices
  • Lifting up to 50lbs.

Education

Bachelor of Education -

Egerton University
12.1999

Skills

    Business Management

    Team Management

    Growth Marketing

    Employee Training

    Customer Service

    Customer Focus

Timeline

CDL Truck Driver

Werner Enterprises
10.2024 - Current

Operations Manager

CVS
02.2023 - 03.2024

Production Specialist / Material Transfer

Abbott
08.2022 - 04.2023

Sales Associate

7 Eleven
04.2020 - 09.2022

Director

Jarvid Exponents
01.2016 - Current

Bachelor of Education -

Egerton University
Vincent Agal