Vincent Alejo
Oviedo,FL
Summary
Proactive worker with extensive experience in customer service and equipment operation. Skilled in inventory management, tenant relations, and cash handling. Known for maintaining organized workspaces and fostering positive team environments. A motivated food service worker with exceptional social skills, communication abilities and customer service background. Outgoing and friendly employee with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Press and Grind Cafe
02.2023 - 08.2024
- Maintained clean and organized workspace for optimal productivity and safety.
- Promoted welcoming atmosphere by greeting 200-300 customers daily with friendly demeanor and promptly addressing their needs.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Assistant Property Manager
Sunrise Property Management
11.2021 - 02.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, sending emails and/or voicemails to appropriate manager(s), and other support services.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances
- Processed security deposit refunds.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
Cashier
Publix Grocery Store
02.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
High School Diploma -
St. Thomas Aquinas High School
Fort Lauderdale, FL05.2023
Skills
- Cash handling proficiency
- Customer Service
- Work Ethic and Integrity
- POS System Operation
- Order Taking
- Memory retention
Timeline
Barista
Press and Grind Cafe
02.2023 - 08.2024
Assistant Property Manager
Sunrise Property Management
11.2021 - 02.2023
Cashier
Publix Grocery Store
02.2021 - 11.2021
High School Diploma -
St. Thomas Aquinas High School
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