Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Technology summary
Timeline
Generic

Vincent A. Massa

Orem,UT

Summary

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Scrum Master/Agile Evangelist

Softwise
08.2019 - Current
  • Manage two teams of developers and interface with 3 Product Managers to ensure projects are done on time and to specifications
  • Provide training to the groups moving from a Waterfall structure to an Agile/SCRUM environment
  • Lead daily SCUM Stand Up for two teams
  • Including all other duties as listed below

Scrum Master

HarmonIQ Inc.
03.2016 - 08.2019
  • Team with stakeholders and Product Owners to create properly formatted objectives for each project
  • Establish the definition of 'Done', 'Acceptance Criteria' and ensure 'Test Plans' are present on each Project Backlog Item (PBI)
  • Lead daily SCUM Stand Up for up to three teams
  • Schedule and conduct meetings for Backlog Grooming, User Story Acceptance Criteria, Show and Tell for Product Owner project sign off, Sprint Retrospectives and Sprint Planning reoccurring with each Sprint for up to three teams on a Bi-Weekly basis
  • JIRA administrator setting up projects, schemes, workflows, roles, and user access
  • Update and adjust team assignments and project groups each Sprint
  • Administer team scheduling and training commitments for resource planning each Sprint
  • Act as liaison for development teams with admin and technical resources to remove blocking issues
  • Provide input and feedback on all SCRUM related policies, procedures, and ceremonies to management to ensure maximum value while minimizing the creation of lengthy and unneeded meetings
  • SCUM only works well when each sprint is analyzed and critiqued by the team to keep what works and get rid of what doesn’t

Senior Business Analyst & Scrum Master

Progressive Leasing Inc.
03.2015 - 05.2016
  • Team with business champions, stakeholders, and Product Owners on the concise objectives for the project
  • Consistently met with business users and stakeholders (Accounting, Legal, Operations, Sales) in defining business needs, documenting, and gaining consensus around business requirements
  • Establish the definition of 'Done' on each Project Backlog Item (PBI)
  • Document the facts related to project including User Stories, Acceptance Criteria, Business Process Flows, Release Notes, and training materials
  • Proactively address potential impact of requested changes or additional features
  • Lead daily Scrum Stand Up
  • Schedule and conduct meetings for Backlog Grooming, User Story Acceptance Criteria, Show and Tell for Product Owner project sign off, Sprint Retrospectives and Sprint Planning reoccurring with each Sprint
  • JIRA administrator setting up projects, schemes, workflows, roles, and user access
  • Create weekly Executive Summary documents for current project and Sprint details
  • Update and adjust Product Roadmap schedule
  • Administer team payroll and scheduling

Product Manager

Softwise
04.2005 - 03.2015
  • Lead Product Manager for two commercial products, an enterprise Point of Sale application and a Health Management/Wellness program tracker, handling priority product roadmap, custom work requests and cases for the most important/largest clients
  • Information gathering for feature prioritization via surveys, interviews, and demos to ensure that the products are the best they can be each release for both customers and company
  • Organize and direct SCRUM/Agile meetings with development to ensure deadlines are being met and issues are dealt with in a timely and effective manner
  • Manage and coordinate development/deployment schedule with Sales and Development teams for Point of Sale / Financial services software used in approximately 5000+ retail locations
  • Presale Gap Analysis for 65 to 80 (average) new companies each year
  • Full time Technical Liaison for Sales: providing technical insight and details when working with the sales team in acquiring new customers
  • Networking one on one with current customer base while evangelizing the product at conferences, sales expos and corporate events
  • Advised and worked with (but did not manage, a tricky balancing act sometimes) a team of 9 developers, 8 techs and 3 QA testers for development and deployment of customized POS software build to client’s 1,800 retail locations by promised delivery date
  • Creation of release statements, feature lists, know issues lists, and work orders detailing scope of projected work/time estimate, delivery date and costs
  • Notification of completion & delivery of custom work to clients for testing
  • Continue to fulfill all duties of Head Sales Technician
  • This means an intimate knowledge of a complex software system and serving as Subject Matter Expert (SME) for an ever-changing market across the nation and in other countries

Education

No Degree - Computer And Information Sciences

UVU
Orem, UT

Skills

  • JIRA
  • OnTime
  • Microsoft Visio
  • Excel
  • PowerPoint
  • Word
  • SQL
  • MSSQL
  • MS DevOps
  • Agile Metrics Tracking
  • Agile Coaching
  • Sprint Planning
  • Meeting facilitation
  • Scrum Framework Expertise
  • Backlog Grooming
  • User Story Creation
  • Empathy and Emotional Intelligence
  • Presentation Skills
  • Retrospective Analysis
  • Customer interaction
  • Meeting participation
  • Relationship Building
  • Status Reporting
  • Assigning Work
  • Task Prioritization
  • Customer Service
  • Client Relations
  • Change Management

Accomplishments

  • Greatly improved trust between Business. Development, QA and IT by migrating teams from Waterfall to standardized Agile/SCRUM processes.
  • Streamlined the sprint process and management by setting up and migrating organization to JIRA Cloud.
  • Used Microsoft Excel to develop sprint metrics and deployment tracking spreadsheets improving efficiency and providing valuable info for retrospectives and deployments.

Certification

  • Certified SAFe Scrum Master (SSM SAFe5), SAFe
  • Scrum Alliance - Certified Scrum Master (CSM), Scrum Alliance
  • Pragmatic Marketing Certified (PMC-II), Pragmatic Marketing

Technology summary

  • JIRA
  • OnTime
  • Lucidchart
  • Microsoft Visio
  • Excel
  • PowerPoint
  • Word
  • SQL
  • MSSQL
  • MS DevOps

Timeline

Scrum Master/Agile Evangelist

Softwise
08.2019 - Current

Scrum Master

HarmonIQ Inc.
03.2016 - 08.2019

Senior Business Analyst & Scrum Master

Progressive Leasing Inc.
03.2015 - 05.2016

Product Manager

Softwise
04.2005 - 03.2015

No Degree - Computer And Information Sciences

UVU

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Vincent A. Massa