Vincent Arita
West Jordan,UT
Summary
Recent graduate with a bachelor's degree in business management, equipped with a strong understanding of the grocery retail industry. Possessing a solid background which helps effectively meet customer needs, resulting in heightened customer satisfaction and repeat business. Demonstrated ability to collaborate with team members and excel in dynamic retail environments.
Overview
8
8
years of professional experience
Work History
Front Desk Overnight
Planet Fitness
07.2024 - 03.2025
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Streamlined front desk operations for increased efficiency and improved customer service.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Cleaner
Clean Start Systems
12.2023 - 06.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Overnight Cleaner
Walmart
08.2023 - 12.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Recovery Clerk
BJ's Wholesale Club
12.2021 - 06.2023
- Enhance member satisfaction by promptly and courteously providing exceptional service and assistance
- Identify and report any damaged/expired products to the appropriate personnel
- Replenish all returned and re-shop merchandise to the sales floor
- Ensured timely replenishment and stocking of merchandise and maintained a clean, tidy, and organized sales floor
- Provided members with prompt and courteous service and assistance
Market Team Member
Target
10.2019 - 11.2021
- Executed different job tasks within the department, including customer service, shelf stocking, display arrangement, inventory management, and sales support
- Fulfilled the role of a cashier on various occasions, while handling financial transactions with accuracy and attentiveness
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty.
Dairy Customer Service
Wegmans
07.2018 - 09.2019
- Addressed customer concerns promptly, resolving issues professionally and courteously.
- Educated customers on current promotions and sale items, driving increased revenue for the store.
Environmental Service Aide
Thompson Health
03.2017 - 06.2018
- Collaborated effectively with other Environmental Service Aides to complete large-scale cleaning projects within tight deadlines.
- Strengthened adherence to safety guidelines by consistently utilizing personal protective equipment during cleaning tasks.
- Exceeded quality standards for room turnover times, facilitating quicker patient admissions and reducing wait times in emergency departments.
Education
Bachelor of Science - Business Administration, Management
Western Governors University
Salt Lake City, UT12-2024
Associate's degree - Psychology
Finger Lakes Community College
Canandaigua, NY05.2021
Skills
- Retail display setup
- Retail merchandising
- Customer service
- Problem-solving
Timeline
Front Desk Overnight
Planet Fitness
07.2024 - 03.2025
Cleaner
Clean Start Systems
12.2023 - 06.2024
Overnight Cleaner
Walmart
08.2023 - 12.2023
Recovery Clerk
BJ's Wholesale Club
12.2021 - 06.2023
Market Team Member
Target
10.2019 - 11.2021
Dairy Customer Service
Wegmans
07.2018 - 09.2019
Environmental Service Aide
Thompson Health
03.2017 - 06.2018
Associate's degree - Psychology
Finger Lakes Community College
Bachelor of Science - Business Administration, Management
Western Governors University
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