Dynamic Heavy Equipment Operator with proven expertise at Academy Distribution Center, excelling in RF scanning and order fulfillment. Recognized for exceptional leadership and teamwork, ensuring timely deliveries and enhancing safety protocols. Committed to driving operational efficiency and fostering strong customer relationships through effective communication and a driven work ethic.
Received orders from customers, reviewed them for accuracy and routed them to appropriate departments for fulfillment.
Coordinated with other departments such as shipping, receiving. To ensure timely delivery of orders.
Conducted regular safety meetings with team members to review safety procedures and policies.
Provided guidance and support to team members on order picking techniques and processes.
Performed daily equipment checks to ensure proper functioning.
Utilized RF Scanner to scan barcodes on incoming and outgoing shipments as required.
Transported palletized freight from one location to another within the warehouse environment.
Operated a Reach Truck to move materials and products in warehouse facility.
Moved materials or shipments to the shipping area with the utilization of an Electric Rider Jack.
Proficient in using the Electric Stock Picker to gain access to products stocked from higher levels, up to 70 ft.
Utilized 4-point safety harness to properly use machinery for picking purposes higher than ground level.
Assistant Store Manager
Buddy's Home Furnishings
Cookeville, TN
08.2019 - 03.2024
Developed and implemented credit policies and procedures
Monitored customer accounts, payment history, and credit limits
Negotiated payment terms and agreements with customers
Developed customer loyalty programs and promotions
Created financial reports and presented to senior management
Collaborated with other departments to ensure customer satisfaction
Trained and supervised credit and customer service staff
Negotiated payment terms with customers.
Monitored customer accounts to ensure timely payments.
Resolved customer billing and payment disputes.
Developed and maintained strong relationships with customers.
Prepared and maintained credit reports and financial statements.
Managed day-to-day operations of a retail store, including supervising staff, organizing schedules, and ensuring customer satisfaction
Developed and implemented store policies and procedures to maximize efficiency, security, and customer service
Developed and maintained key relationships with vendors, suppliers, and other stakeholders
Managed inventory of all products and supplies in the warehouse including tracking, replenishing, and ordering
Created and implemented effective inventory control procedures to ensure accurate product availability, and reduce costs.
Monitored stock levels and ensured the accuracy of inventory records.
Inspected vehicles for mechanical items, safety issues, and performed preventative maintenance.
Followed all company safety guidelines and regulations.
Managed the collection of payments from customers.
Provided excellent customer service.
Extensive experience in cleaning and polishing furniture
Ability to clean and maintain different types of furniture, such as wood, metal, and fabric.
Skilled in using cleaning tools, such as vacuums, mops, and cloths.
Proficient in spot cleaning of furniture and upholstery.
Credit Manager
Farmers Home Furniture
09.2016 - 01.2019
Oversaw credit application process and maintained credit policies and procedures to ensure compliance with all bank regulations
Developed and implemented comprehensive credit strategies for all loan products
Analyst
Analyzed financial statements, credit reports, and other documentation to assess creditworthiness of applicants
Assessed credit applications and evaluated on a variety of factors, such as customer credit history, payment history, financial standing, and other risk indicators
Monitored and tracked customer accounts to ensure timely payments
Developed credit risk management strategies for the organization
Developed and maintained relationships with customers, banks, and other financial institutions
Generated and maintained reports to track customer credit and payment histories
Conducted regular credit reviews to ensure customer accounts remain in good standing
Negotiated and structured credit facilities, including lines of credit and loan agreements
Monitored customer accounts and financial performance to proactively identify and mitigate potential credit risk
Reviewed and evaluated customer credit applications and financial statements
Participated in the establishment of credit limits and the setting of credit terms for new and existing customers
Analyzed customer financial data to determine risk levels and set appropriate credit limits.
Education
High School Diploma -
Excel Academy
McDonough, GA
12.2015
Skills
Certified Safe use of Reach Truck, Rider Jack, Stock Picker, & Forklift
Fluent Microsoft Word/Excel/PowerPoint
Customer Service
Fluent typer
Communication
Leadership
Teamwork
Credit Reports
Sales expertise
Sales proficiency
RF scanning
Order fulfillment
Driven Work Ethic
Accomplishments
Credit Manager Of The Month, 10/2022, Top Buddy's Credit Magaer of the month out of 55 franchise stores
Credit Manager Of The Month, 11/2022, Top Buddy's Credit Magaer of the month out of 55 franchise stores
Credit Manager Of The Month, 12/2022, Top Buddy's Credit Magaer of the month out of 55 franchise stores
Credit Manager Of The Month, 05/2022, Top Buddy's Credit Magaer of the month out of 55 franchise stores
Credit Manager Of The Month, 01/2023, Top Buddy's Credit Magaer of the month out of 55 franchise stores