Vincent Bonfiglio
Huntersville,NC
Summary
Professional hospitality leader prepared for Front of House Manager role. Skilled in team collaboration, customer service, and conflict resolution. Strong focus on achieving results and adapting to changing needs. Reliable, approachable, and effective in managing staff and ensuring exceptional guest experiences.
Overview
4
4
years of professional experience
Work History
Heavy Equipment Operator
Hoopaugh Grading Company
05.2024 - 04.2025
- Operated range of heavy equipment on regular basis with advanced skill.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Operated machining equipment safely with team of operators.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
Front of House Manager
Mandolinos Artisan Pizza
03.2021 - 05.2023
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Performed cash handling activities and secured nightly bank deposits.
Education
No Degree -
Rocky River High School
Charlotte, NCSkills
- Safe equipment operation
- Daily vehicle inspections
- Safety compliance
- Good judgement
- First aid training
- Effective communication skills
- Team leadership
- Decision-making
- Team collaboration
- Complaint handling
Timeline
Heavy Equipment Operator
Hoopaugh Grading Company
05.2024 - 04.2025
Front of House Manager
Mandolinos Artisan Pizza
03.2021 - 05.2023
No Degree -
Rocky River High School
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