Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vincent B. Thiel

Russellville,USA

Summary

Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.

Overview

13
13
years of professional experience

Work History

District Manager

Advance Auto Parts
08.2020 - Current
  • Supervised 10 locations directly and 32 in Emerging Officers Role enforcing high-quality standards of operation.
  • Exceeded Company Sales Driver Goals in 2023, 2024, and YTD
  • Improved Store OHA Y/Y since 2021
  • Created guidebook for Market Hub Openings with CSC partners for Baton Rouge Market Hub
  • Traveled different DMAs across Southeast Region to train teams in market and DMs in market
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities with focus on Sales Culture.
  • Oversaw successful Market Hub Opening in Baton Rouge, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
  • Improved District sales performance by implementing targeted training programs for store managers.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Managed accounts to retain existing relationships and grow share of business.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Created culture and sales based training programs that have been implemented in former Southeast Region.

Regional Sales Director

GNC
02.2014 - 08.2020
  • Led a high-performing sales team, providing coaching and mentoring to achieve ambitious targets through training DMs to train their team.
  • Managed sales team of over 350 employees and 8 Districts.
  • Developed and executed sales plans for consistent growth in revenue and profitability with customer wellness/needs at the forefront.
  • Provided accurate forecasts based on comprehensive data analysis which informed decision-making across various departments within the company.
  • Expanded market share by identifying new business opportunities and cultivating partnerships with key stakeholders.
  • Forecasted annual, quarterly, and monthly sales goals and created a District breakdown to achieve.
  • Coordinated full sales operations within assigned region.
  • Created robust sales plans and set territory quotas.
  • Maximized revenue potential by analyzing trends, competitors, and industry developments to capitalize on emerging opportunities.
  • Delivered exceptional customer service, resulting in increased retention rates, referrals, and repeat business from satisfied clients.
  • Prepared and reviewed annual budgets.
  • Implemented effective training programs for new hires as well as ongoing professional development initiatives for existing staff members.
  • Guided and promoted 7 new managers from within to District Level positions.
  • Evaluated store and individual performances.
  • Oversaw the development of compelling sales presentations that effectively communicated the value proposition to potential clients, leading to increased conversions.
  • Analyzed customers'' feedback enabling improvements in product offerings leading to higher levels of satisfaction.
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Worked closely with product teams to understand customer needs and requirements.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Implemented systems and procedures to increase sales.

District Sales Manager

GNC
04.2012 - 02.2014
  • Managed market of 38 stores across Arkansas, Tennessee, and Mississippi
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
  • Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
  • Grew YOY sales 29% (over DM Tenure) by consistently meeting and exceeding quotas.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
  • Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
  • Delivered timely reports on sales activities to senior leadership for informed decision-making processes.
  • Managed change effectively during organizational restructuring or product launches, minimizing disruption on the team''s performance.
  • Expanded market share with targeted account management and new business development initiatives.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Education

Bachelors - Business Management, Continuity Planning

Arkansas Tech University
12.2015

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Attention to detail
  • Goal setting and performance metrics
  • Operations management
  • Sales management
  • Team development
  • Action plans
  • Financial management
  • Multi-unit management

Accomplishments

2023 Grow Talent Award

2024 Grow Talent Award

District of the Quarter Q3 2024

Timeline

District Manager

Advance Auto Parts
08.2020 - Current

Regional Sales Director

GNC
02.2014 - 08.2020

District Sales Manager

GNC
04.2012 - 02.2014

Bachelors - Business Management, Continuity Planning

Arkansas Tech University

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Vincent B. Thiel