Vincent Carnivale

• Starting position consisted of warehouse management and working throughout the many processes of paying lottery winners.
• Organized warehouse and created many systems and policies that improved efficiency.
• Promoted to work in field as Sales Representative
• Engage with 140 different locations on a bi-weekly basis.
• Grow sales from 70 million to 95 million in my route
• Train, coach, and enforce Gambling Responsibly with my retailers, store owners, and with players in the field.
• Train store owners on the policies and procedures of the Florida Lottery
• Investigate complaints, thefts, and help conduct retailer stings.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

Started working part time greeting and helping customers purchase auto parts for their vehicles.

Quickly promoted to full time and started training to work with commercial customers.

Promoted to commercial manager, overseeing 6-8 employees, and growing company revenue through increased sales.

Increased monthly sales from 70k to 130k.

Began training to become a Commercial Accounts Manager waited a few years for promotion but opportunity never arrived.

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Entered training program to become store Operations Manager.
• Company announced that it would be closing.

• Set up precise measurement and control equipment.
• Performed field calculations to complete assessments.
• Used Trimble and Microstation to create topographical survey maps for new residential developments.
• Followed local, regional and national guidelines for land surveying.

Injured my foot which required surgery and time to heal and could no longer work for company.

Vetted employees and visitors allowing or denying entry to areas throughout the companies main plant. Including many classified areas.

Obtained a full secret clearance to work in classified areas and help with storage and distribution of classified documents and items.

Assisted upper management with recommendations on improving security measures.

Through this job, I learned integrity, work ethic, investigative skills, and communication.