Vincent Carter
Memphis,TN
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
35
35
years of professional experience
Work History
Operations Supervisor
Fedex Freight
Memphis, TN
08.2021 - Current
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Motivated and trained employees to maximize team productivity
- Monitored supply chain and managed logistics functions for company
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships
Supervisor
Estes Express
Memphis, TN.
08.1998 - 08.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Monitored workflow to improve employee time management and increase productivity
- Maintained compliance with company policies, objectives and communication goals
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Set overall vision and provided team leadership
Baggage Handler
Delta Airlines LAX
Memphis, TN
04.2001 - 09.2011
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Assisted customers with luggage issues such as damages and loading while maintaining calm and personable demeanor.
- Observed safety and privacy procedures in handling passengers' property.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists
- Transferred luggage from aircraft to collection areas safely using mobile equipment
- Verified documentation and condition of freight to assure quality standards were achieved
Education
Ph.D. - Business Administration And Management
Capella University
Minneapolis, MN01.2025
Master Of Business Administration - Digital Entrepreneurship
Strayer University
Washington, DC03.2022
Finance And Accounting -
Strayer University
Washington, DC03.2022
Digital Entrepreneurship -
Strayer University
Washington, DC12.2021
Marketing And Branding -
Strayer University
Washington, DC06.2021
Entrepreneurial Leadership -
Strayer University
Washington, DC03.2021
Master Of Business Administration - Management
Jack Welch/ Strayer
Memphis, TN06.2020
Bachelor Of Business Administration - Business Administration
Strayer University
Memphis, TN06.2016
Associate Of Applied Business - Business Administration
Strayer University
Memphis, TN12.2013
Skills
- Inventory and Supply Management
- Originality and Creativity
- Program Optimization
- Hiring and Onboarding
- Key Performance Indicators (KPIs)
- Shipment Processing
- Motivational Leadership
- Business Leadership
- Accuracy and Efficiency in Documentation
- Administrative Management
- Operational Efficiency and Safety
- Safe Work Methods
- Route Optimization
- Employee Relationships
- Logistics
- Technology
- Marketing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Operations Supervisor
Fedex Freight
08.2021 - Current
Baggage Handler
Delta Airlines LAX
04.2001 - 09.2011
Supervisor
Estes Express
08.1998 - 08.2021
Ph.D. - Business Administration And Management
Capella University
Master Of Business Administration - Digital Entrepreneurship
Strayer University
Finance And Accounting -
Strayer University
Digital Entrepreneurship -
Strayer University
Marketing And Branding -
Strayer University
Entrepreneurial Leadership -
Strayer University
Master Of Business Administration - Management
Jack Welch/ Strayer
Bachelor Of Business Administration - Business Administration
Strayer University
Associate Of Applied Business - Business Administration
Strayer University
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