Summary
Overview
Work History
Education
Skills
Timeline
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Vincent Chiarelli

Lexington,SC

Summary

Adept at automotive detailing and customer service, I significantly enhanced client satisfaction and repeat business at Owner Operator Independent. Leveraging expertise in upholstery cleaning and relationship building, I consistently exceeded monthly sales targets. My proactive approach to adopting new technologies and streamlining processes resulted in notable efficiency improvements and a positive team environment.

Overview

21
21
years of professional experience

Work History

Detailer

Owner Operator Independent
01.2003 - Current
  • Washed cars and trucks daily for auto dealership.
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
  • Contributed to company growth by consistently meeting or exceeding monthly sales targets through upselling detailing services and products.
  • Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
  • Streamlined processes by creating checklists for routine tasks, increasing accuracy and consistency across all projects.
  • Optimized scheduling processes to accommodate fluctuating workloads, ensuring maximum efficiency and timeliness in service delivery.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Shined vehicle windows and windshields to remove water spots.
  • Developed strong relationships with customers through clear communication and exceptional service, generating repeat business.
  • Continually updated knowledge of industry trends and advancements, ensuring delivery of top-notch detailing services to clients.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Participated in ongoing professional development opportunities to stay current on best practices within the automotive detailing industry.
  • Built trust with clients through transparency in pricing structures, setting accurate expectations regarding turnaround times and costs associated with each project.
  • Improved overall client experience by providing thorough explanations of services performed and offering recommendations for future maintenance visits.
  • Assisted management in developing marketing strategies to promote the company''s detailing services within the local community.
  • Reduced waste and increased sustainability by carefully managing supplies inventory, preventing overstocking or shortages of essential materials.
  • Boosted team efficiency by effectively coordinating tasks and streamlining workflows in the detailing process.
  • Maintained clean, tidy and safe work environment.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Provided exceptional customer service and addressed customer inquiries.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Reported daily work progress and encountered problems to management.
  • Applied protective agents, including sealants, to protect surfaces.
  • Applied fuel additives to help clean and protect engines.
  • Test drove vehicles and reported identified issues to management.
  • Refilled gas tanks and documented fluid levels.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Polished windows and mirrors of vehicles and equipment.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Maintained records of cleaning activities.
  • Inspected vehicles and equipment for visible damage.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Wiped down and polished interior and exterior surfaces.
  • Checked and replaced windshield wipers on vehicles and equipment.
  • Painted engine components and related parts by using spray gun or aerosol can and masking material.

Education

High School Diploma -

New Field High School
Selden, NY
06.2002

Skills

  • Customer Service
  • Safety Procedures
  • Automotive detailing
  • Interior Detailing
  • Interior and exterior cleaning
  • Upholstery Cleaning
  • Exterior detailing
  • Relationship Building
  • Pressure Washing
  • Work area organization
  • Hand tools
  • Color Matching
  • Polishing techniques
  • Waxing Techniques

Timeline

Detailer

Owner Operator Independent
01.2003 - Current

High School Diploma -

New Field High School
Vincent Chiarelli