Vincent Cisneroz
San Marcos,CA
Summary
Dynamic professional with a proven track record at Ross Dress for Less, enhancing customer satisfaction and streamlining front-end operations. Expert in administrative support and customer service, adept at complaint resolution and team supervision. Achieved significant improvements in efficiency and sales through effective planning and inventory management. Skilled in cash handling and supply restocking, committed to excellence and continuous improvement. ready to look for a new adventure and Better my skills in a new field.
Overview
16
16
years of professional experience
Work History
Front End Supervisor
Ross Dress for Less
Encinitas, CA
08.2024 - Current
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Maintained accurate records of inventory, sales, and employees.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Resolved customer complaints in a professional manner.
- Conducted regular performance evaluations of front end personnel.
- Analyzed sales data from various sources to identify trends in customer behavior and purchasing patterns.
- Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Promoted store loyalty program to increase customer engagement and drive consistent sales.
Mechanic
Self Employed
San Marcos, CA
01.2021 - Current
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Ensured safety protocols were followed while working on vehicles.
Electronic Repair Technician
LG Display America
Carlsba, CA
04.2014 - Current
- Installed software upgrades for operating systems and applications.
- Conducted tests to ensure that equipment was functioning properly after repairs were completed.
- Set up new computer systems according to customer specifications.
- Assisted customers in troubleshooting problems with their electronics products over the phone or via email.
- Performed routine maintenance and repairs on all types of electronic equipment, including computers, phones, tablets, and other devices.
- Documented repair activities in a timely manner using the appropriate paperwork or computer systems.
- Maintained accurate records of parts used in each repair job.
- Repaired defective circuit boards by replacing faulty components such as transistors, capacitors, resistors and integrated circuits.
- Trained new technicians on basic electronics repair techniques.
- Calibrated various types of measuring instruments used in electronics repair work.
- Ran new wiring and cables to connect systems or bypass faults.
- Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
Warehouse Associate
LG Display America
Carlsbad, CA
08.2008 - 04.2014
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Labeled containers correctly for product identification purposes.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Resolved discrepancies between physical count results and system generated reports.
- Provided assistance with monthly physical inventories as needed.
- Handled hazardous materials safely following prescribed regulations.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Received deliveries, scanned packages, and updated orders in internal database.
- Used scanners to track parcel information, condition or receipt.
Education
Certificate of Technical Studies - Phlebotomy Technician
Vista Adult School
Vista12-2025
GED -
Mission Hills High School
06-2006
Some College (No Degree) - General Studies
Palomar College
San Marcos, CASkills
- Cash counting
- Administrative Support
- Complaint resolution
- File Management
- Customer Service
- Credit returns processing
- Team Supervision
- Effective Planning
- Customer queries
- Hospitality service expertise
- Order Management
- Supply Restocking
Languages
Spanish
Professional
Korean
Professional
Timeline
Front End Supervisor
Ross Dress for Less
08.2024 - Current
Mechanic
Self Employed
01.2021 - Current
Electronic Repair Technician
LG Display America
04.2014 - Current
Warehouse Associate
LG Display America
08.2008 - 04.2014
Certificate of Technical Studies - Phlebotomy Technician
Vista Adult School
GED -
Mission Hills High School
Some College (No Degree) - General Studies
Palomar College
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