Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Vincent Coreas

The Bronx,NY

Summary

Dynamic retail professional with proven expertise in cash handling and team leadership at Terp Bros. Adept at training employees and enhancing customer satisfaction through effective conflict resolution. Recognized for maintaining safety compliance and driving sales performance, consistently achieving operational goals while fostering a motivated work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Terp Bros
Astoria, NY
04.2024 - Current
  • Provided training to new employees on company policies and procedures.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Maintained a safe working environment by enforcing safety regulations.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Trained new employees on store policies, procedures and customer service standards.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Floor Supervisor

Ascend Wellness
Fort Lee, NJ
03.2021 - 02.2023
  • Managed cash register operations including deposits, withdrawals, transfers.
  • Provided excellent customer service by responding promptly to inquiries from customers or team members.
  • Processed customer payments accurately and efficiently.
  • Conducted regular store audits to identify areas of improvement or potential risks.
  • Supervised and evaluated staff performance, providing feedback and guidance as needed.
  • Performed daily opening and closing procedures according to established guidelines.
  • Maintained a clean, organized, and safe work environment at all times.
  • Ensured compliance with safety regulations and company policies.
  • Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Education

High School Diploma -

Hayward Rustin H.S For Humanities
New York, NY
06-2012

Skills

  • Cash handling
  • Inventory management
  • Employee training
  • Team leadership
  • Safety compliance
  • Visual merchandising
  • Communication skills
  • Conflict resolution
  • Customer service and engagement
  • Time management

Certification

  • Drivers License

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Store Manager

Terp Bros
04.2024 - Current

Floor Supervisor

Ascend Wellness
03.2021 - 02.2023

High School Diploma -

Hayward Rustin H.S For Humanities

Similar Profiles

CREATE PROFILE