VINCENT CRICCO
New York,NY
Summary
Experienced residential portfolio leader with 15+ years managing Class A multifamily assets across NY and NJ. Skilled in driving NOI growth, leading large on-site and management teams, and implementing operational strategies that elevate asset value and the resident experience. Known for developing cohesive, long-tenured teams, with most former direct reports advancing into promoted roles as a result of sustained training and mentorship. Proven track record in budgeting, capital planning, analytics, renovation programs, and rebranding initiatives. Adept at navigating complex regulatory environments and introducing scalable systems, technology, and processes that enhance performance and support long-term asset goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Portfolio Manager – Six Class A Assets
Rose Associates
01.2022 - Current
- Manage and oversee operations of six assets comprising 950 residential units, 4 commercial units, and a clubhouse.
- Residential assets include a mixture of market-rate, 421-A and rent stabilized.
- Oversight and due diligence of four assets marketed for sale; three of which closed between 2022 and 2024; the fourth projected for Q1 2026.
- Compliance with NY and NJ State and Local codes and ordinances.
- Review and audit of quarterly containment cap inspections in accordance with state deed notice and remedial action permits for the biennial certifications of two assets.
- Oversee 40-45 32BJ and non-union building services and concierge staff members.
- Direct and develop a 12-member management and leasing team.
- Consistently led assets' performance to a YOY growth in NOI ranging from 6% to 114%.
- Design and execute the implementation of a high-end renovation program for proof of concept on asset.
- Units realized an ROI ranging from 17-20% prior to value analysis and engineering. Future renovations have been incorporated into multi-year renovation programs across assets.
- Assist and guide new ownership in rebrand of asset including both new and resequencing of amenity spaces alongside unit renovation program.
- Host annual budget camps to further develop and train current and future managers of the company.
- Train and assist teams to develop and review operating budgets, capital improvement plans, leasing/marketing plans, cost control strategies, risk management strategies, and other significant operational items with the goal of maximizing/increasing value to meet or exceed targeted NOI goals.
- Train teams on analytic tracking of current competitive market, future development pipelines and monitor economic drivers that could impact asset performance.
- Review manager submissions of financial reporting and variance analysis.
- Liaise between Property Owners' Association and contributing members to auxiliary assets.
- Pilot potential technology initiatives for future advancement of the company and portfolio.
- Oversight of asset transitions from MRI to Yardi Voyager.
- Creation of new workflows and tracking tools for financial reporting in Yardi for company.
- Contribute and present in RFPs for new business.
General Manager - Three Class A Assets
Rose Associates
06.2021 - 12.2021
- Manage and oversee operations of three assets comprising 420 residential units and one commercial unit.
- Direct and develop a 6-member management and leasing team.
- Routinely evaluate and provide feedback for employee performance and onboarding.
- Train teams to develop and review operating budgets, cost control, risk management strategies, and other significant operational processes with the goal of maximizing value and efficiency of assets.
- Conduct analytic tracking on competitive market and monitor economic drivers that could impact asset performance.
- Conduct monthly review of financial reporting and variance analysis.
- Plan for capital improvement projects by securing bids; selecting contractors to complete the work; managing the project and budget; and documenting completed work.
Multi-Site Community Manager
Rose Associates
02.2020 - 05.2021
- Oversee all Local Law projects (LL11, LL152, LL84, etc.) prior to and through pandemic shutdown.
- Oversee development and roll-out of company reporting modules for financial reporting and analysis.
- Develop shared staffing models to benefit and leverage portfolio size and staffing to maximize NOI on assets.
- Repositioned asset through strategic placement and buildout of Smart Package Room solution and concierge command station; reducing the need from two 24-hour concierge to one. Resulting $270K in savings while simultaneously increasing asset value, adding maintenance staff, and enhancing the resident experience.
- Trained three assistant community managers and two community managers within portfolio.
- Led weekly ownership calls to review property financial performance, operations, capital projects and recovery over pandemic.
Director of Operations
Veris Residential (formerly Roseland Residential Trust)
09.2017 - 02.2020
- Manage day-to-day operations of a multi-site development.
- Lead monthly ownership calls to review property financial performance, operations, and capital projects.
- Develop and review operating budgets, capital improvement plans, leasing/marketing plans, cost control strategies, risk management strategies and other significant operational items with the goal of maximizing/increasing value to meet or exceed targeted NOI goals.
- Develop and monitor completion of a multi-year, building-wide renovation.
- Conduct monthly meetings with asset managers, consultants, architects, and engineers.
- Oversee renovation teams and assess quality of work.
- Coordinate utility shutdowns; address resident complaints; and prepare building notifications/contractor access into occupied units and spaces.
- Develop financial analysis spreadsheets for ROI tracking and expiration control for future target renovations.
- Assisted with the audit and due diligence of all potential Roseland asset purchases in NJ market.
- Analytic tracking on current competitive apartment communities, future development pipeline and monitor economic drivers that could impact asset performance.
- Oversee legal operations, property incident tracking, and evictions in accordance with local laws.
- Conduct monthly review of financial reporting and variance analysis.
- Plan for all capital improvement projects. Securing bids, selecting contractors to complete the work, managing the project and budget, and documenting work completed.
Operations Manager
Roseland Residential Trust
01.2014 - 09.2017
- Manage all commercial and residential rent, security deposits, fees, and ledgers.
- Complete all reports associated with accounting period close.
- Accurately analyze and process all incoming invoices.
- Manage budget and revenue expectations while actively seeking ways to eliminate or reduce expenses and increase revenue.
- Aid in decision-making and planning process of three-year full building renovation/rebranding campaign.
- Conduct weekly meetings with Asset Management, consultants, architects, and engineers.
- Train all new Leasing Specialists, intercommunity-hired Operation Managers and Summer Interns.
- Coordinate with the union maintenance team on all maintenance-related issues, repairs, PMs, capital projects and apartment turns.
Leasing Specialist
Roseland Residential Trust
11.2012 - 01.2014
- Maintain a 30% closing ratio throughout employment.
- Creation and management of workflow processes for office initiatives.
Administrator
The Marketing Directors
04.2010 - 11.2012
Sales Agent
The Marketing Directors
07.2010 - 11.2011
Administrator
The Marketing Directors
04.2010 - 07.2010
Education
Bachelor of Science - Psychology, Minor in Japanese Language
Rutgers University
New Brunswick, NJ01.2009
Skills
- Yardi Voyager and Suite of Products
- EliseAI
- MRI
- RealPage Unified Platform
- AvidXchange
- AssetEye
- VBA
- C
- Advanced in computer software, repair, and maintenance
Websites
Accomplishments
2025 Garden State Awards – Award of Excellence
2024 REBNY Fellows Leadership Program
2023 ROSE Leadership Development Program
2022 ROSE Manager of the Year
2017 ROSELAND Circle of Excellence
2016 ROSELAND Circle of Excellence
2015 ROSELAND Employee of the Month
2015 ROSELAND Circle of Excellence
2013 ROSELAND Circle of Excellence
2012 NJBA SAM Awards: Million Dollar Club
2012 NJBA SAM Awards: Rookie of the Year
Certification
- New York Real Estate License: 10401292635
- New Jersey Real Estate License: 1007202
OTHER SKILLS
Conversational in Cantonese and intermediate Japanese.
Timeline
Portfolio Manager – Six Class A Assets
Rose Associates
01.2022 - Current
General Manager - Three Class A Assets
Rose Associates
06.2021 - 12.2021
Multi-Site Community Manager
Rose Associates
02.2020 - 05.2021
Director of Operations
Veris Residential (formerly Roseland Residential Trust)
09.2017 - 02.2020
Operations Manager
Roseland Residential Trust
01.2014 - 09.2017
Leasing Specialist
Roseland Residential Trust
11.2012 - 01.2014
Sales Agent
The Marketing Directors
07.2010 - 11.2011
Administrator
The Marketing Directors
04.2010 - 11.2012
Administrator
The Marketing Directors
04.2010 - 07.2010
Bachelor of Science - Psychology, Minor in Japanese Language
Rutgers University