VINCENT DELLAPOLLA
Parkland,FL
Summary
Passionate, highly accomplished Automotive Executive with a proven track record of driving revenue growth, increasing profitability, and elevating Customer Satisfaction Index (CSI) metrics for dealerships. Experienced in revitalizing underperforming organizations, optimizing operational costs, and seizing business opportunities in fiercely competitive landscapes. Adept at inspiring and leading high-performing teams to achieve exceptional results. Seeking to leverage expertise in implementing customer-centric service initiatives and incentive programs to fuel business expansion and enhance customer retention. Committed to maximizing floor traffic and elevating performance levels through strategic training initiatives.
Overview
21
21
years of professional experience
Work History
Operator & Partner
Dell Motors & Custom Wheels
Pompano Beach, FL
01.2018 - Current
- Brought a new car business model to a used car operation
- Direct operations encompassing inventory management, sales, marketing, negotiations, financial oversight, and digital advertising strategies
- Demonstrate proficiency in procuring vehicles from multiple channels to maintain a diverse inventory aligned with customer preferences
- Diligently track car sales and uphold current listings of available vehicles
- Generate insightful sales reports and accurate budget forecasts
- Maintain strict adherence to state regulations governing used vehicle sales operations
- Spearheaded buying and selling endeavors through esteemed auction platforms such as Auto Auction Manheim, Carmax Auction, ACV, Backlot, and SFAA-OLAA, enabling use to take a car bought at one auction and take to other auction where that model would bring more money. Generating maximum profits in our wholesale
- Successfully grew business in retail sales by only retailing the nicest cars available to a average 103 cars a month
General Sales Manager
Manhattan Jeep, Chrysler, Dodge
Manhattan, NY
01.2016 - 01.2018
- Orchestrated 67% increase in used car sales and 44% boost in gross revenue.
- Achieved profit growth of $3,245 on new vehicles and $4,461 on used vehicles.
- Implemented multi-channel marketing strategy, elevating overall sales by over 125%.
- Coordinated with Sales Associates and Managers to finalize deals and ensure satisfaction.
- Conducted training sessions for managers and sales staff to maintain company standards.
- Managed vehicle inventory while swiftly resolving customer complaints.
- Developed strategic program plans and prepared accurate profit forecasts to drive success.
- Delivered 58% rise in new car sales and 36% increase in gross revenue.
Owner/Operator
Dell Motors
Coral Springs, FL
01.2009 - 01.2016
- Established and managed a specialized business selling customized Jeep Wranglers, demonstrating entrepreneurial vision and strategic planning
- Oversaw all aspects of operations, including inventory management, sales, marketing, negotiations, finances, and advertising
- Sourced vehicles from various channels such as AutoTrader.com, auctions, and online sales platforms
- Directed reconditioning efforts to maintain top-notch vehicle quality and implemented successful sales and marketing strategies for business growth
- Fostered strong relationships with customers, suppliers, and stakeholders to ensure repeat business opportunities and uphold a positive reputation
- Spearheaded rapid business growth, scaling operations from inception to a remarkable $6.3M in revenue within 2 years
- Transformed startup sales into a highly profitable venture through strategic planning and execution, driving sustainable success
- Secured key partnerships with industry-leading entities including Beach Buggy's of Fort Myers, FL, and Wrangler Ranch of Cleveland, GA, elevating the business's market presence and revenue streams
- Amplified sales performance by over 57% through innovative utilization of eBay and AutoTrader.com
General Manager
PRESTIGE AUDI
Miami, FL
01.2004 - 01.2008
- Championed sales and operational strategies at largest authorized Audi dealership in North America.
- Formulated business, compensation, and promotional plans while leading innovative advertising initiatives.
- Fostered collaborative, customer-centric environment, driving significant business expansion.
- Promoted from General Sales Manager to General Manager within 12 months for exceptional leadership.
- Achieved 300% monthly surge in new car sales and 250% increase in certified pre-owned volume.
- Tripled profitability and increased repeat business through advanced customer service protocols.
- Implemented successful strategies to boost revenue and penetrate new markets.
- Orchestrated Prestige Audi's rise to Number 1 Audi Dealer globally for both 2007 and 2008.
General Manager/Owner
Woodbury Auto Exchange
Williamstown, NJ
- Successfully expanded business operations from a single location to a multi-location enterprise, achieving an average monthly sales volume of over 200 units a month
- Elevated the per-unit average sale to $2,900, enhancing overall revenue and profitability
- Implemented a strategic online presence, significantly boosting brand visibility and driving sales growth in the digital space
Education
Coursework in Business Administration -
Palm Beach College
Lake Worth, FLDealer Principal Certification -
General Manager/Dealer Principal School
Skills
- Operations management
- Team leadership
- Inventory control
- Customer relationship management
- New & used car sales
- F&I
- Deal structuring
- Business development
- Sales forecasting
- Dealership operations
- Digital marketing
- ADP software expertise
- Microsoft Office proficiency
- Frazer system knowledge
Professional Highlights
- Implemented a multi-channel marketing approach leveraging platforms with digital advertising, and direct marketing to increase sales by over 125%. at Manhattan Jeep Ram Dodge Chry
- Orchestrated Prestige Audi dealership's ascension to the top spot as the Number 1 Audi Dealer in the World for both 2007 and 2008.
- Engineered a remarkable turnaround at Prestige Audi, elevating the dealership from 67th to 2nd in the Nation in 2006.
- Successfully implemented a Business Development Center (BDC) department at Prestige Audi, serving as a benchmark for Audi dealerships nationwide.
Affiliations
Knights of Columbus, 20 years
Accomplishments
Awarded from Audi for the number one volume dealership in the world
References
References available upon request.
Timeline
Operator & Partner
Dell Motors & Custom Wheels
01.2018 - Current
General Sales Manager
Manhattan Jeep, Chrysler, Dodge
01.2016 - 01.2018
Owner/Operator
Dell Motors
01.2009 - 01.2016
General Manager
PRESTIGE AUDI
01.2004 - 01.2008
General Manager/Owner
Woodbury Auto Exchange
Coursework in Business Administration -
Palm Beach College
Dealer Principal Certification -
General Manager/Dealer Principal School
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