Over 4 years of experience at DUCOM Incorporated, specializing in invoice creation, travel management, and general ledger auditing. Proven ability to prepare accurate cost forecasts for travel and new contracts. Strong background in system installation, maintenance, and repair, ensuring equipment safety and performance through thorough inspections. Committed to delivering high-quality results in a professional manner.
Overview
15
15
years of professional experience
Work History
Technician
Precision Lawn Irrigation
Rochester Hills
09.2020 - Current
Installed and maintained irrigation systems for residential and commercial properties.
Diagnosed issues in irrigation equipment and performed necessary repairs.
Maintained accurate inventory of tools and supplies for efficient operations.
Collaborated with team members to streamline installation processes on-site.
Conducted routine inspections of systems to ensure optimal performance.
Trained new technicians on safety protocols and equipment usage.
Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Utilized specialized tools for troubleshooting and system adjustments effectively.
Managed quality control and maintained high level of customer satisfaction.
Followed safety practices to safeguard against injury and damage to property.
Installed new components or replaced defective parts to restore functionality.
Assistant Store Manager
B&R Sports
Shelby
03.2016 - Current
Assisted in managing daily store operations and staff scheduling.
Trained new employees on company policies and procedures.
Monitored inventory levels and coordinated product restocking efforts.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Maintained inventory by checking merchandise to determine levels.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Administrative Assistant
DUCOM Incorporated
Sterling Heights
03.2010 - 09.2014
Planned travel arrangements for 40+ executives and staff.
Designed electronic file systems and maintained electronic and paper files.
Maintained an up-to-date department organizational chart.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Properly routed agreements, contracts and invoices through the signature process.
Received and distributed faxes and mail in a timely manner.
Received and screened a high volume of internal and external communications, including email and mail.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Standardized department filing system to increase efficiency.
Audited general ledger and all transactions pertaining to invoices.
Created and prepared invoices for 6+ contracts.
Helped with payroll of 30+ employees and contractors.
Education
Bachelor of Accounting - Accounting
Walsh College
09.2014
Skills
QuickBooks proficiency
Irrigation system installation
Equipment diagnostics
Maintenance management
Quality control
Problem solving
Accurate forecasting
Bookkeeping and billing
Microsoft Office expertise
Excel data analysis
Advanced Office Suite knowledge
Report development
Deadline management
Computer skills
Attention to detail
Account reconciliation
Professional demeanor
Time management
Business writing skills
Inventory monitoring
Work planning and prioritization
Career Accomplishments
Data Organization, Improved office organization by compiling reports, financial spreadsheets, company data reports using advanced Microsoft Excel functions.
Multitasking, Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration, Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Payroll Assistance, Assisted with payroll preparation and entered data into cumulative payroll document.
Administration, Efficiently organized travel arrangements for all employees and contractors.
Invoice Development, Developed efficient process for creation of invoices for contracts.
Contract Forecasting, Created accurate forecasting reports in a timely fashion with high attention to detail, using advanced excel functions and formula usage.
Auditing, Created an efficient process to check all transactions of all contracts.