Vincent Edwards
Slidell,LA
Summary
Versatile and results-driven professional, excelling in advanced detailing techniques and exceptional customer service, honed at Diamond Shine Mobile Detailing. Proven track record of enhancing client retention through meticulous attention to detail and effective communication. Skilled in both vehicle inspection and multitasking, consistently delivering high-quality outcomes while fostering positive client relationships.
Overview
21
21
years of professional experience
Work History
Mobile Detailer
Diamond Shine Mobile Detailing
Slidell, LA
05.2014 - Current
- Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
- Reduced environmental impact through the use of eco-friendly products and responsible waste disposal practices.
- Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
- Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
- Maintained safety standards within the workspace, ensuring proper storage of chemicals and adherence to OSHA guidelines.
- Ensured long-lasting results for clients by applying proven preservation methods during each detailing process.
- Cultivated lasting relationships with repeat clientele through personalized care and unmatched service excellence.
- Delivered comprehensive pre-and post-service consultations with clients to ensure transparency in expectations and results.
- Increased client retention with exceptional attention to detail and commitment to maintaining high-quality work standards.
- Continuously updated knowledge in industry trends and advancements, incorporating new techniques into service offerings for enhanced customer experiences.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Collected and disposed of trash in vehicle console spaces and under seats.
Reapair Tech/Delivery
Pelican Ice
Kenner, LA
09.2012 - 04.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Delivered products to various stores within the designated area.
- Repaired ice machines to ensure optimal functionality and minimize downtime.
Server
Red Lobster
Metairie, LA
02.2008 - 07.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Order Picker
Conco Distribution Warehouse
Harahan, La
07.2004 - 08.2005
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
General Studies
John Ehret High School
Marrero, LA05.2006
Skills
- Safe driving
- Glass cleaning
- Pressure washing
- Vehicle inspection
- Route planning
- GPS navigation
- Appointment scheduling
- Mobile equipment operation
- Social media promotion
- Headlight restoration
- Stain removal
- Odor removal techniques
- Window tinting
- Advanced detailing techniques
- Dashboard care
- Upholstery steam cleaning
- Vacuuming interiors
- Basic vehicle maintenance
- Expert car washing
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
Timeline
Mobile Detailer
Diamond Shine Mobile Detailing
05.2014 - Current
Reapair Tech/Delivery
Pelican Ice
09.2012 - 04.2014
Server
Red Lobster
02.2008 - 07.2012
Order Picker
Conco Distribution Warehouse
07.2004 - 08.2005
General Studies
John Ehret High School
Similar Profiles
Brianna Brianna null
Car Detailer at Rise And Shine Mobile Detailing LLCCar Detailer at Rise And Shine Mobile Detailing LLC
MarQuisio PottsMarQuisio Potts
Owner/Operator at Self- "Extreme Shine Mobile Spa & Detailing"Owner/Operator at Self- "Extreme Shine Mobile Spa & Detailing"
David WilsonDavid Wilson
CO-Owner at Blue Diamond Mobile DetailingCO-Owner at Blue Diamond Mobile Detailing