Vincent Gatto
Summary
Dynamic administrative professional and leader with 10+ years of experience playing a key role in attaining daily objectives and long-term goals across diverse office platforms. Assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills.
Overview
13
13
years of professional experience
Work History
Transportation Dispatcher
TCI Transportation
05.2024 - Current
- Responsible for the supervision and management of a fleet of drivers, to assure proper and timely loading and delivery of products to customers.
- Problem solving skills is utilized daily as well as customer services skills, and managerial delegation of 10+ shuttle drivers.
- Worked closely with customers to effectively resolve issues and complaints.
Transportation Coordinator/RTV Manager
QVC
08.2016 - 01.2024
- Managed a team of 10 transportation department members, achieving a 20% increase in productivity through improving processes and task delegation.
- As an RTV Manager, I managed 18 Inbound team members picking bulk freight orders, achieving a 98% accuracy which ranked our site 1st out of all 5 sites in the country.
- Improved Standard Operating Procedures by learning tasks thoroughly and creating a uniform procedure simplifying process and created job aids (SOP's) for future training.
Bulk Shipping Lead
Keefe Group
02.2012 - 08.2016
- Managed a team of 12 associates on accuracy and efficiency of bulk shipping orders.
- Implemented process improvements for bulk shipping operations, resulting in a 15% reduction in order processing time and a 10% decrease in shipping errors over a one-year period.
- Sent booking requests to freight forwarders and generated bills of lading.
Education
Radio Broadcasting & Digital Media Certificate -
Fullerton College
Fullerton, CA06.2010
Film & Television Production Certificate - undefined
Fullerton College
Fullerton, CA06.2008
Skills
- Subject Management Expert
- Industry-specific software
- Oral and written communications
- Staff development
- Attention to detail
- Problem solving
Timeline
Transportation Dispatcher
TCI Transportation
05.2024 - Current
Transportation Coordinator/RTV Manager
QVC
08.2016 - 01.2024
Bulk Shipping Lead
Keefe Group
02.2012 - 08.2016
Film & Television Production Certificate - undefined
Fullerton College
Radio Broadcasting & Digital Media Certificate -
Fullerton College
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