Microsoft Suite
Hi, I’m
Vincent Gennarelli
Denver,CO
Summary
Dynamic and results-oriented Apartment Property Manager with 5 years of experience in property operations, financial management, and tenant relations. Holding dual Bachelor's degrees in Anthropology and Psychology from Florida State University, as well as a Master's degree in Higher Education and Student Affairs from the University of Colorado at Boulder, I bring a unique combination of human behavior expertise and leadership skills to effectively manage teams and build strong relationships with residents, clients, and vendors. Skilled in vendor management, operations, budgeting, and lease administration, with a proven track record of optimizing property performance and maximizing occupancy rates. Additionally, I possess certifications in Digital Media, Social Media, and Content Marketing from HubSpot Academy, enabling me to leverage digital strategies to enhance resident engagement and online presence. Committed to delivering exceptional service and ensuring smooth day-to-day operations, I am seeking to relocate from Denver, Colorado to the Saskatoon, Saskatchewan area to contribute to a new team and make a positive impact on property management and community building.
Overview
9
years of professional experience
Work History
Cardinal Group Companies
Community Manager
11.2023 - Current
Job overview
- Maintain facility operations at Mines Park Apartments owned by Colorado School of Mines working closely with their facilities & grounds teams, residence life team, lock shop, and various other verticals
- Collaborate with the Capstone Development Partners development team to organize and facilitate the twenty-building renovation of two hundred units and the community center while providing input on the two-hundred-fifty unit new construction project
- Provide superior customer service to students, the university partner, the development team, construction crews, and other affected community members
- Chair the Spectrum (LGBTQIA+) Business Resource Group for Cardinal Group Companies, assisting with creating and hosting inclusive and educational events that foster a welcoming and diverse environment for team members across the country
RowCal HOA Management
Community Association Manager
03.2023 - 10.2023
Job overview
- Oversee the Rock Creek Master Homeowners Association in Superior, CO consisting of 2,804 single-family homes specifically providing clear, concise, and streamlined communication to the Board of Directors and their homeowners
- Serve as the liaison between the HOA management company, the Board of Directors, and the Association Attorney consistently supporting with policy updates as new laws were passed
- Diligently analyzed, revised, transcribed, and updated branding on existing policies ensuring ease of access of documentation for Homeowners
- Support the Architectural Request Control Committee with decision making on incoming requests for new home builds, alterations, and any form of modifications to the exterior of a homeowner’s home
- Issue violations to homeowners as outlined by the Federal, State, and Local guidelines with special attention to Association policies
Waterton Residential
Community Manager
07.2020 - 03.2023
Job overview
- Leasing Specialist: 07/2020 -03/2021; Promotion to Assistant Community Manager: 03/2021 -04/2022; Promotion to Community Manager: 04/2022 -03/2023
- Spearheaded training of two office staff and three maintenance team members during new acquisition of a 276-unit, Class-B, community
- Previously supported training efforts of four Leasing Specialists, two Assistant Community Managers, and one Community Manager
- Started the property-wide unit-interior, amenity, and common areas capital improvement project
- Maintained the financial integrity of the community by fostering open and honest team relationships creating a culture of support that allowed our team to succeed in all areas including leasing, renewals, occupancy, and budgetary expenses
- Served as an interim-dual site community manager for five months supporting over 500 units undergoing property-wide renovation upgrades
- Supported with marketing and reputation management initiatives including Google, Yelp, and Apartments.com reviews as well as performing frequent ILS audits and requesting necessary changes in pricing to ensure the community remained consistently competitive to the market
Florida State University
Various On-Campus Part-Time Experiences
08.2016 - 07.2020
Job overview
- Resident Assistant - Oversaw 40 on-campus students, created hall and community-wide events and participated in on-call emergency rotation
- University Ambassador - Provided guided two-hour campus tours to prospective students and their families
- ACUHO-I Intern for Administration & Operations - Facilitated Summer “C” move-in for 6,500 on-campus residents
- Student Recruiter - Provided Summer orientation presentations for International Programs to all incoming 1st year students
Starbucks
Shift Supervisor
02.2019 - 06.2020
Job overview
- Coordinated effective and timely responses to customer orders specifically during the peak morning hours as well as served as the go-to deep cleaning manager every Sunday evening
- Assisted with inventory management, product ordering, and display management
Pier1 Imports
Sales Leader
01.2016 - 01.2019
Job overview
- Promoted from Sales Associate to Sales Leader and additionally acted as Assistant Store Manager for six months during times of need
- Acted as the “Freight Manager,” overseeing all incoming and outgoing merchandise, furniture construction, and floor displays
Education
The University of ColoradoBoulder
Master of Arts from Higher Education & Student Affairs
05-2022
Florida State UniversityTallahassee
Bachelor of Science from Anthropology & Psychology
05-2020
HubSpot Academy
Digital Media Certification
HubSpot Academy
Social Media Certification
HubSpot Academy
Content Marketing Certification
Skills
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
- Financial budgeting and reporting
- Operations management
- Property management
- Staff training
- Vendor management
- Relationship building
- Maintenance oversight
- CRM software
Awards
Rookie Community Manager of The Year - Capstone Management Partners |2024, Excellence in Social Media Management & Creation, Q3 - Waterton Residential |2022, Associate of the Quarter - Starbucks |2020, Associate of the Quarter x2 - Pier1 Imports |2017 &2018, Dr. Rita Mosier Hall of Fame Award, for excellence in Service to the On-Campus Residential Community - The Inter-Residence Hall Council, Florida State University |2018
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPaid time offPersonal development programsCareer advancementAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Google Suite
Yardi
Entrata
Leo247
RentCafe CRM Flex
CINC
FAMIS360
StarRez
Trello
Oracle
Timeline
Community Manager
Cardinal Group Companies
11.2023 - Current
Community Association Manager
RowCal HOA Management
03.2023 - 10.2023
Community Manager
Waterton Residential
07.2020 - 03.2023
Shift Supervisor
Starbucks
02.2019 - 06.2020
Various On-Campus Part-Time Experiences
Florida State University
08.2016 - 07.2020
Sales Leader
Pier1 Imports
01.2016 - 01.2019
HubSpot Academy
Digital Media Certification
HubSpot Academy
Social Media Certification
HubSpot Academy
Content Marketing Certification
The University of Colorado
Master of Arts from Higher Education & Student Affairs
Florida State University
Bachelor of Science from Anthropology & Psychology
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