Vincent Hamilton
Springfield
Summary
Experienced Head of Product with a strong background in product development and strategic planning. Specializes in SaaS and data product management. Skilled in Agile methodologies, OKRs, and KPIs. Successfully aligns cross-functional teams to achieve strategic goals and drive innovation and market success. Passionate about fostering a customer-focused culture and implementing cutting-edge machine learning solutions to enhance product offerings and drive organizational growth. Known for fostering team collaboration and adaptability to evolving market demands. Proficient in product development, strategic planning, and cross-functional leadership. Relied upon for strategic mindset and clear communication, ensuring successful product launches and sustained growth. Proven track record in leading product development and strategic planning. Developed and launched several successful products, enhancing market presence and customer satisfaction through demonstrated strategic vision and effective cross-functional collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Product Manager
Stellar Innovations and Solutions
01.2024 - Current
- As Head of Product, spearheaded Stellar Innovation's first software platform
- Cultivate data-driven customer-centric culture, shaping go-to-market plans and KPIs
- Craft comprehensive 3-year business plan, aligning product roadmap with long-term company goals
- Develop and track key performance indicators and OKRs, ensuring product success
- Create impactful marketing content, including white papers and videos
- Foster cross-functional collaboration, leading internal training on customer-centric product strategies and focused marketing tactics
- Championed innovative solutions by encouraging open dialogue among team members and embracing experimentation.
- Led cross-functional teams for successful product launches, resulting in increased market share and customer satisfaction.
Product Strategy Consultant
Independent Consultant
01.2018 - 01.2024
- Consulted with private equity companies to re-align product and market strategies, deliver and implement marketing plans, and steam line product life cycle management processes
- Re-organized team personnel
- Implement managed processes
- Developed KPIs and OKRs
- Re-aligned market focus, changed market position reduced marketing costs by 35% and increase solicited customer responses by 45%
- Created 5-year product roadmap with customer focused KPIs, generated feedback rate increase of 4.5%
- Streamlined product funnel and engineering processes, aligned teams to specific functionalities, increase deliver velocity by 35%
- Developed and implemented 8 Go to Market plans
- Completed 13 consulting engagements
- Enhanced product strategy effectiveness by conducting comprehensive market research and competitor analysis.
Product Manager
Stretto
01.2019 - 01.2022
- As the Product Voice for the Data Product Line, utilized market insights to develop new data deliver services
- Hired and developed high productive product team
- Orchestrated team to collaborate with sales and marketing, delivered enhancements and new products to market
- Monitored and adjusted releases to ensure successful product acceptance
- Implemented program reinforcing Agile Methodologies
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Orchestrated Artificial Intelligence Machine Learning feature for Bankruptcy Pro Se filers
- Spearhead data cleansing protocols
- Delivered new Consumer Asset product gained 68% market penetration in 6 months
- Proposed and led Data Monetization Program delivered $400.000 in annual revenue
- Migrated to real-time data processing increased CSI by 42%
- Coordinated project planning and execution with team members and team leads.
Director of Product Management
Signet Accel
01.2017 - 01.2018
- As Head of Product, created product vision and established focused product roadmap
- Implemented product management processes, recruited and trained top tier product team, and established firm product development polices
- Established customer centric focus, create Customer Advisory Board and streamlined customer feedback channel
- Evolved platform concept into market reality
- Realigned Product Team and Engineering teams processes increased release velocity by 300%
- Pioneered Natural Language Processing feature increased Client base by 400%
- Created a targeted market focus increased solicited callback rate by 75%
- Partnered with Ideal Client getting direct feedback led to Customer Confidence Index move from 2.1 to 3.3
- Implemented Agile methodologies for efficient project management and accelerated product development cycles.
- Developed comprehensive product roadmaps, aligning business objectives with market demands.
Product Manager
Dealertrack
01.2014 - 01.2017
- Led two product teams
- Identified and develop new revenue streams
- Created and implemented plans for data driven market research
- Managed New Product Development and Product Releases
- SME for Client Facing Sales Support
- Trained internal and external users
- Developed and maintained Roadmaps
- Delivered Title Repossession platform generated $8 million annual revenue
- Created Post Payoff Title Request platform generated $1.5 million annual revenue
- Created AI processing system for Title Request platform reduced labor by 92$
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Business Analyst
Assurant
01.2012 - 01.2014
- Lead product team to monitored and updated AI algorithms to support new customer requirements and enhancements
- Trained Support and Operations Teams
- Identified and prioritized process enhancements
- Implemented Agile Methodologies and Lean Six Sigma practices
- Introduced Data Monetization Program
- Proposed and Implemented Machine Learning processes reducing workflow expectations by 55%
- Converted 3 Product Development teams to Agile SCRUM
- Developed foundational process to collect, clean and aggregate data
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Product Manager
The Reynolds and Reynolds Company
01.2007 - 01.2012
- Led team of product managers
- Identified new opportunities
- Used data driven market research identifying new product and enhancements
- Developed new ideas into products
- Created business plans, development plans, and marketing plans
- Developed customer training plans and trained customer support
- Conceived, planned and delivered automated parts ordering platform gained 65% market penetration and $912,000 in annual revenue
- Delivered 13 new third party integrations supporting 10,000 car dealerships, $4.7 million annual revenue
- Implemented new functionality for warranty claim product reduced internal labor and franchise support 23%
- Implemented Agile SCRUM methodologies increased team velocity 42% for to development teams
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Education
Bachelor of Science - Marketing
Wright State University-Main Campus
DAYTON, OHSkills
- Strategic Marketing
- Market Research
- Product Roadmaps
- Data-Driven Decision Making
- Artificial Intelligence
- Machine Learning
- Agile Scrum\Kanban
- Team Development
- Strategic Planning
- Cross-functional Leadership
- Relationship Building
- Customer Focus
- KPI\OKR Tracking
- Product Lifecycle Management
- Data Monetization
- Business Analysis
- Product Strategy
Certification
- Certified Product Manager (CPM) - Pragmatic Marketing
- Certified Product Owner - SCRUM Institute
- Certified Data Analyst - DataCamp
Timeline
Product Manager
Stellar Innovations and Solutions
01.2024 - Current
Product Manager
Stretto
01.2019 - 01.2022
Product Strategy Consultant
Independent Consultant
01.2018 - 01.2024
Director of Product Management
Signet Accel
01.2017 - 01.2018
Product Manager
Dealertrack
01.2014 - 01.2017
Business Analyst
Assurant
01.2012 - 01.2014
Product Manager
The Reynolds and Reynolds Company
01.2007 - 01.2012
Bachelor of Science - Marketing
Wright State University-Main Campus
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