Vincent Isturis
Blaine,WA
Summary
I am a highly motivated professional with over 10 years of experience in customer service. I consistently maintain a positive and approachable demeanor, enabling effective interactions with diverse individuals. My strong presentation skills enable me to engage large audiences effectively, and I demonstrate a proactive approach to achieving organizational goals.
Overview
10
10
years of professional experience
Work History
Driver
Seattle Final Mile
Bellingham, USA
02.2025 - Current
- I operate various vehicles, including Electric Vehicles (EVs), Cargo Delivery Vans (CDVs), and Last Mile Residences (LMRs).
- It is essential to maintain vehicle cleanliness and manage package loads effectively to ensure optimal delivery speed and efficiency.
- I completed vehicle inspections promptly to allow vans to be loaded on the pad on time.
- Additionally, navigating the Flex application is essential for addressing any issues that may arise during transit.
- Third-party driving service for Amazon focuses on delivering packages through the Flex application.
Lead Fishing Manager
LFS Marine
09.2022 - 03.2024
- Trained new employees and oversaw product re-merchandising.
- I have actively assisted buyers in making informed decisions about fishing gear and equipment.
- My role also included cashiering and providing exceptional customer care.
- Furthermore, I gathered and reported information on customers' fishing-related preferences and needs.
- Additionally, I contributed to the organization and execution of the Seattle Boat Show.
Buyer-Manager
Yeager’s Sporting Goods
Bellingham, USA
04.2019 - 09.2022
- Organized supplies for fishing season preparation
- Handled procurement within the fishing department, developing relationships with vendors and representatives to introduce new products to the store.
- I negotiate payment terms for product purchases and the schedules for product shipment and receipt.
- Additionally, I manage employee scheduling and handle time-off requests.
- I assisted as a sales floor associate, engaging with customers and leveraging my extensive product knowledge to help them understand their purchases.
- I aim to cultivate positive relationships between customers and employees, thereby enhancing the overall service experience.
- My objective is to ensure that customers leave the store satisfied with their selections.
Cashier
Ross Dress for Less
Bellingham, USA
11.2018 - 03.2019
- Worked as a part-time cashier during the winter season.
- In this role, I managed monetary transactions, reconciled cash drawers, and delivered exceptional customer service.
- Additionally, I worked on the sales floor, reorganizing merchandise and assisting customers in locating their desired products.
Customer Service Representative/Teller
First Bank
Juneau, USA
12.2015 - 09.2018
- I served as the primary point of contact for bank customers, responsible for accurately processing transactions, including cashing checks, managing deposits and withdrawals, and posting mortgage payments.
- Additionally, I opened new accounts.
- I maintained security, balanced cash drawers daily, provided exceptional customer service, and addressed inquiries.
Education
High School Diploma -
Juneau-Douglas High School
Juneau, AKArkansas Baptist College
Little Rock, ARTreasure Valley Community College
Ontario, ORSkills
- Courteous demeanor
- Excellent communication skills
- Strong organizational skills
- Leadership skills
- Energetic
- Proficient in MS Office
- Determined
- Hard-working
- Quick learner
- Team player
- Skilled in problem-solving
- Adaptability
- Time management
References
- Ashley Ackerman, Operations Manager, Yeager’s Sporting Goods, 4592 Orcas Way, Ferndale, WA, ashleyackerman29@gmail.com, 360-223-8966
- Nick Beattie, LFS Marine, 851 Coho Way, Bellingham, WA, 98225, 509-280-5176
- Dr. John Bursell M.D., Owner, Juneau Pain Center, 3200 Hospital Dr., Juneau, AK, 99801, 907-523-5962
- Angela Lewis, Warehouse Manager, Tlingit Haida Regional Housing, 5446 Jenkins Dr., Juneau, AK, 99801, 907-723-8010
Locations
Bellingham, WA, Bellingham, WA, Juneau, AK, Juneau, AK, Little Rock, AR, Little Rock, AR, Ontario, OR, Ontario, OR
Timeline
Driver
Seattle Final Mile
02.2025 - Current
Lead Fishing Manager
LFS Marine
09.2022 - 03.2024
Buyer-Manager
Yeager’s Sporting Goods
04.2019 - 09.2022
Cashier
Ross Dress for Less
11.2018 - 03.2019
Customer Service Representative/Teller
First Bank
12.2015 - 09.2018
High School Diploma -
Juneau-Douglas High School
Arkansas Baptist College
Treasure Valley Community College