Hardworking and highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate
Walmart
Yukon, OK
10.2024 - Current
Managed multiple tasks simultaneously while maintaining attention to detail.
Assisted customers with selecting items and answering questions about products.
Provided customer service support for inquiries, complaints, and returns.
Recommended, selected and located merchandise based on customer desires.
Answered customer inquiries regarding product features, pricing, and availability.
Manager
Domino's Pizza
Mustang, OK
12.2020 - Current
Coached, mentored and trained team members in order to improve their job performance.
Recruited and hired qualified candidates to fill open positions.
Created and managed budgets for product inventory, training, and team-building activities.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Created monthly reports for senior management summarizing operational performance metrics.
Developed strong customer relationships to encourage repeat business.
Infantry Squad Leader
United States Marine Corps
Camp Pendleton South, CA
09.2016 - 09.2020
Provided guidance to squad members on tactical operations, battle drills, and mission objectives.
Utilized radio communication devices to coordinate movement of troops within an area of operation.
Led small teams in tactical operations under stressful conditions.
Evaluated rapidly changing conditions and provided decisive leadership to cultivate effective and well-planned team movements.
Spearheaded fire teams during live fire battle drills, close combat training, and MOUT exercises at various locations.
Advised platoon leaders on tactical matters related to their area of operation.
Education
High School Diploma -
Burkburnett High School
Burkburnett, TX
05-2016
Skills
Verbal and written communication
Time management
Decision-making
Customer service
Team leadership
Conflict resolution
Stress management
Certification
3 times combat lifesaver certified.
Certificate of commendation for overseeing a military gear expo with over 80 civilian contract organizations.
Highest score for Domino's store performance in 2024.
Green belt in Marine Corps martial arts.
Timeline
Associate
Walmart
10.2024 - Current
Manager
Domino's Pizza
12.2020 - Current
Infantry Squad Leader
United States Marine Corps
09.2016 - 09.2020
High School Diploma -
Burkburnett High School
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