Summary
Overview
Work History
Education
Skills
References
Timeline
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Vincent Johnson

Dallas

Summary

Dynamic professional with a proven track record at Nielsen Company, excelling in data collection and customer service. Skilled in market analysis and relationship building, I have successfully enhanced sales strategies and operational efficiency. My ability to resolve issues promptly has consistently driven customer satisfaction and business growth. Lastly, maintaining healthy relationships with other team members/colleagues.

Overview

18
18
years of professional experience

Work History

Field Representative

Nielsen Company
Dallas
05.2023 - 06.2025
  • Conducted surveys and interviews with field participants to gather essential data.
  • Developed strong relationships with residents across Dallas/Fort Worth area.
  • Resolved customer complaints promptly and effectively.

Owner/Self-Employed

Tech 24/7 Solutions
Dallas
04.2020 - 05.2023
  • Operated tech consulting business, enhancing profitability and efficiency through strategic planning.
  • Maintained client relationships by delivering superior customer service and support.
  • Analyzed market trends to identify and capitalize on new business opportunities.

Route Sales Representative

Frito Lay
Windsor
01.2018 - 04.2020
  • Managed delivery routes for five grocery store chains, ensuring optimal stock of Frito Lay products.
  • Developed strategies to enhance sales volume across retail locations.
  • Delivered products safely while maintaining courteous interactions with customers.

Technician/Quality Control Inspector

Charter Spectrum
Farmers Branch
01.2007 - 01.2018
  • Replaced defective components and parts as necessary to ensure optimal performance.
  • Diagnosed issues using test equipment, including multimeters and signal tracking tools.
  • Managed quality control processes to uphold high customer satisfaction standards.

Education

Bachelor of Arts - Web Development

Texas State Technical College
Waco, TX

Skills

  • Data collection
  • Customer service
  • Market analysis
  • Sales strategy
  • Route management
  • Relationship building

References

References available upon request.

Timeline

Field Representative

Nielsen Company
05.2023 - 06.2025

Owner/Self-Employed

Tech 24/7 Solutions
04.2020 - 05.2023

Route Sales Representative

Frito Lay
01.2018 - 04.2020

Technician/Quality Control Inspector

Charter Spectrum
01.2007 - 01.2018

Bachelor of Arts - Web Development

Texas State Technical College