Vincent Kass
Staten Island
Summary
Results-driven Revenue Management Professional with 17+ years of experience optimizing revenue cycles and enhancing financial performance. Expertise includes financial analysis, strategic planning, and regulatory compliance, with a focus on operational efficiency. Proven ability to implement efficient processes that support sustainable growth and foster a collaborative team environment.
Overview
18
18
years of professional experience
Work History
Revenue Cycle Manager
RTR Financial Services
01.2015 - Current
- Led revenue cycle initiatives to enhance cash flow and reduce billing discrepancies.
- Increased cash flow through timely resolution of payer denials and underpayments.
- Implemented strategic process improvements that increased operational efficiency and supported stronger financial performance.
- Analyzed financial and accounts receivable data to identify trends, drive informed decisions, and recommend revenue-enhancing actions to clients.
- Presented findings and recommendations to clients to address process gaps and streamline claims collection efforts.
- Evaluated key performance metrics to assess revenue cycle effectiveness and recommended adjustments to improve outcomes.
- Provided staff training on revenue cycle management best practices, resulting in higher productivity and improved accuracy.
- Streamlined workflows to minimize claim rejections and maximize reimbursement rates from insurance payers.
- Collaborated with cross-functional teams to optimize workflow and resource allocation across the revenue cycle.
- Participated in monthly client meetings to review overall accounts receivable, monthly cash collections, and progress toward A/R goals.
- Participated in biweekly client meetings to address payer-related issues and develop corrective actions for smoother collections.
- Delivered a monthly performance dashboard to clients highlighting results for assigned insurance carriers.
- Reviewed initial and final denials for assigned carriers monthly, auditing for recurring trends and reporting actionable insights to clients.
- Monitored weekly and monthly cash collections against targets, identifying root causes when goals were not achieved.
- Reviewed complete A/R with a focus on aged accounts to drive strategies that reduced aging and maximized recoveries.
- Performed quarterly audits of supervisors and team members to ensure accounts were worked correctly and aligned with quality standards.
Revenue Cycle Supervisor
RTR Financial Services
01.2013 - 01.2015
- Supervised revenue cycle operations while ensuring strict adherence to organizational policies and regulatory requirements.
- Analyzed accounts receivable to identify trends, address root causes of delays, and improve collections performance.
- Trained and mentored staff on billing procedures, system functionality, and best practices to optimize accuracy and productivity.
- Implemented strategies to enhance efficiency in patient billing workflows and reduce processing bottlenecks.
- Reduced accounts receivable days outstanding by streamlining collection efforts and collaborating closely with payers to secure timely payments.
- Coordinated and distributed daily workloads to the team to ensure priority areas and high-impact accounts were consistently and efficiently addressed.
- Conducted quarterly audits of staff claim activity to verify accurate claim handling and ensure accounts progressed appropriately toward resolution.
- Prepared and presented annual written performance reviews to the management team, providing constructive feedback and development recommendations for direct reports.
- Monitored team productivity on a daily basis to ensure alignment with performance expectations, addressing shortfalls through coaching conversations to identify barriers and support goal achievement.
Claims Specialist; Third Party Follow-Up
RTR Financial Services
05.2008 - 01.2013
- Assisted in processing claims by gathering necessary documentation and verifying information accuracy.
- Supported team members in resolving claim inquiries and providing timely updates to clients.
- Participated in training sessions to enhance understanding of claims processing workflows and best practices.
- Employed problem-solving skills to address client concerns effectively and escalate issues when necessary.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Coordinated with insurance carriers to track claims progress and ensure payment accuracy.
Education
High School Diploma - Liberal Arts
New Dorp High School
Staten Island, New York, United States of America06-2000
College of Staten Island
Skills
- Microsoft Excel CRM software
- Microsoft Word CRM software
- Excellent interpersonal skills
- Strong communicator
- Culturally-sensitive
- Self-starter
- Skilled multi-tasker
- Fast learner
- Deadline-driven
- Claims
- Claims processing
- Claims investigation
- Claims analysis
- Attention to detail
- Epic Certified
Accomplishments
- Managed teams of 50+ employees across multiple revenue cycle functions, providing direction, performance feedback, and support to maintain high productivity and quality standards.
- Consistently increased cash collections year over year by optimizing collection strategies, monitoring KPIs, and addressing root causes of payment delays, while simultaneously reducing overall A/R aging.
- Trained and mentored numerous staff members, guiding their professional development and contributing to multiple internal promotions, including at least two team members who advanced to revenue cycle manager roles.
- Earned Epic certification and leveraged system expertise to improve workflows, enhance user adoption, and support build/optimization efforts within the revenue cycle modules
Timeline
Revenue Cycle Manager
RTR Financial Services
01.2015 - Current
Revenue Cycle Supervisor
RTR Financial Services
01.2013 - 01.2015
Claims Specialist; Third Party Follow-Up
RTR Financial Services
05.2008 - 01.2013
High School Diploma - Liberal Arts
New Dorp High School
College of Staten Island