Vincent Kelleher
Detroit
Summary
Diligent fine dining server with extensive knowledge of menu items, ingredients, and wine pairings. Over seven years of experience in upscale restaurant environments, providing exceptional service to guests.
Overview
8
8
years of professional experience
Work History
Fine Dining Server
Tabor Hill Winery
Buchanan
05.2023 - Current
- Greeted guests and assessed dining and beverage preferences to enhance service experience.
- Described menu items in detail, assisting guests with informed selections.
- Recommended specific wines, specialty drinks, appetizers, entrees, and desserts to elevate guest satisfaction.
- Monitored guest needs during meals by refilling beverages and clearing plates promptly.
- Collaborated with servers, bartenders, and managers to ensure seamless guest accommodations.
- Completed food and beverage menu knowledge review and assessments.
- Executed server duties including restocking, cleaning, and preparation before and after service.
Barista Shift Manager
Starbucks
Stevensville
04.2021 - 05.2023
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Placed orders with suppliers for delivery of products required for daily operations.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Server
Wolfe Creeke Winery
Galien
02.2020 - 04.2021
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Fine Dining Event Server
Willow Harbor Vineyards
Three Oaks
04.2017 - 02.2020
- Served weddings and events for groups of up to 250 guests.
- Set up dinner tables with china, linens and flatware for plated and buffet dinner service.
- Provided fine dining service for upscale restaurant.
- Reviewed menu items and selections with guests highlighting featured chef created options.
- Offered suggested wine and food pairings for dinner celebrations.
- Shared extensive wine and spirits knowledge with guests as they selected beverages.
Education
High School Diploma -
Lakeshore High School
Stevensville, MI06-2022
Some College (No Degree) - Cyber Security
Wayne County Community College
Detroit, MISkills
- Customer service
- Menu knowledge
- Order accuracy
- Problem solving
- Dining etiquette
- Safe food handling
- Food service
Timeline
Fine Dining Server
Tabor Hill Winery
05.2023 - Current
Barista Shift Manager
Starbucks
04.2021 - 05.2023
Server
Wolfe Creeke Winery
02.2020 - 04.2021
Fine Dining Event Server
Willow Harbor Vineyards
04.2017 - 02.2020
High School Diploma -
Lakeshore High School
Some College (No Degree) - Cyber Security
Wayne County Community College
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