Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent Leone

Salem,NH

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

44
44
years of professional experience

Work History

Bartender Shift Manager

Indian Ridge Country Club
01.1992 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Coordinated with catering staff to deliver food services for special events and functions.

SALESMAN

BARONS MAJOR BRANDS
01.2012 - 11.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Appliance Sales Associate

LOWES
03.2008 - 01.2012
  • Worked with members of other units to support cohesive shopping experiences.
  • Solved customer-identified problems with small and large appliances purchased in-store.
  • Assessed customer satisfaction with regular post-purchase check-ins.
  • Processed returns and troubleshot issues with specific appliances, supporting product re-selection process.
  • Developed strong rapport with customers and created positive impression of business.

Manager's Assistant

BACKSTREET
02.1984 - 03.1986
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Managed team of up to 12 restaurant staff, maintaining exceptional customer service and quality standards.

Restaurant Waiter

BISHOPS RESTAURANT
02.1980 - 01.1985
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

High School Diploma -

CENTRAL CATHOLIC HIGH SCHOOL
Lawrence, MA
06.1983

Skills

  • Time Management
  • Menu Development
  • Conflict Resolution
  • Staff Supervision

Timeline

SALESMAN

BARONS MAJOR BRANDS
01.2012 - 11.2023

Appliance Sales Associate

LOWES
03.2008 - 01.2012

Bartender Shift Manager

Indian Ridge Country Club
01.1992 - Current

Manager's Assistant

BACKSTREET
02.1984 - 03.1986

Restaurant Waiter

BISHOPS RESTAURANT
02.1980 - 01.1985

High School Diploma -

CENTRAL CATHOLIC HIGH SCHOOL

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Vincent Leone