Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Utility Technician
Plastic Recycling Technology
Piqua, OH
05.2008 - 09.2009
Maintained accurate records on product inspection results and reported findings to the management team.
Trained other analysts to perform laboratory procedures and assays.
Conducted routine and non-routine analyses of in-process materials or stability samples.
Operator Poly Department
Polydeckscreen
Spartanburg, South Carolina
03.2023 - Current
Reported failures, malfunctions or wear issues on equipment to the supervisor.
Learned and followed safety and emergency procedures.
Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
Rotated among various workstations, performing work necessary to meet production needs.
Inspected finished products to verify conformity to quality standards.
Collaborated with coworkers to perform projects quickly and meet business goals.
Operated production machinery according to specific standards and protocols of company.
Met or exceeded target for on-time customer shipments.
Looked through work orders to determine type and quantity of materials needed for each production batch.
IT Support Specialist
Self-employeed
Spartanburg, SC
01.2020 - Current
Installed and supported desktop software titles and add-ons.
Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
Tackled troubleshooting and problem resolution to support end-user technical issues.
Removed and replaced old hardware during routine upgrades and system repairs.
Delivered local and remote Tier 1 IT support for hardware and software to residential customers.
Assisted customers with various types of technical issues via email, live chat and telephone.
Walked customers through common phone hardware and software configurations to maximize service functionality.
Logistics Coordinator
TOTAL QUALITY LOGISTICS
Greenville, SC
11.2021 - 03.2023
Managed paperwork and necessary information required for client shipments.
Logged, processed and followed up on merchandise authorization shipments in databases.
Relayed information between drivers and recipients regarding ETA and potential delays.
Negotiated rates with carriers to maximize prophets for outside customer
Dormitory Supervisor
OPERATION REBIRTH
Saint Paris, OH
01.2020 - 10.2021
Accompanied and supervised students during meals.
Assigned beds to students.
Chaperoned group-sponsored trips and social functions.
Administered, coordinated or recommended disciplinary and corrective actions.
Observed students to detect and report unusual behavior.
Interfaced with residents to address and resolve complaints or grievances.
Communicated with staff to resolve problems with individual students.
Developed and deepened relationships with residents and fellow staff.
Conducted regular rounds to keep residents and areas safe and secure.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Assisted students in planning and meeting program service goals by organizing community service and fundraising opportunities.
Reported illnesses, emergencies and crisis situations immediately to School Director for assistance.
Established professional rapport with hall students , building lasting relationships with people of various ages and from different cultures.
Education
Bachelor of Arts (B.A - Counseling
Northland International University
Dunbar, WI
05.2014
Skills
Product Sampling
Product Inspection
Customer Service Support
Microsoft Windows and Office
Resolving Problems and Incidents
Verbal and Written Communication
Problem-Solving
Regulatory Compliance
Attention to Detail
Machinery Operation
Modifications and Adjustments
Production Equipment Experience
Forklift and Pallet Jack Operation
Machining and Production Standards
Manufacturing Experience
Workplace Safety
Computer Skills
Safe Moving Operations
Forklift Operation
Timeline
Operator Poly Department
Polydeckscreen
03.2023 - Current
Logistics Coordinator
TOTAL QUALITY LOGISTICS
11.2021 - 03.2023
IT Support Specialist
Self-employeed
01.2020 - Current
Dormitory Supervisor
OPERATION REBIRTH
01.2020 - 10.2021
Utility Technician
Plastic Recycling Technology
05.2008 - 09.2009
Bachelor of Arts (B.A - Counseling
Northland International University
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