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Vincent Lewis
Hospitality Management
Palm Beach Gardens,FL
Summary
Committed and hardworking Hospitality Professional with 8+ years of experience directing hospitality food service. Well-rounded motivated leader with talent for supervising employees and managing high-volume finer dining establishments. Swift problem solver with quick and effective solutions to wide array of issues. With extensive experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants. I am driven to raise standards for fine dining and all aspects of guest relations.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sole Proprietor
John Lewis Consulting LLC
North Palm Beach, FL
07.2022 - Current
- Hospitality Consulting Firm
Guest Experience Specialist
Okeechobee Steakhouse
West Palm Beach, FL
01.2022 - Current
- Apply years of knowledge & Experience with food and Beverage, to provide memorable dining experiences for new guest and loyal regulars alike
Restaurant General Manager
Voodoo Bayou
Palm Beach Gardens, FL
11.2018 - 11.2021
- Built & successfully Opened restaurant in march of 2020. 11 days before the Covid-19 lockdowns
- Continuously adapted during the changing environments of the "Covid" era"- Take-Out, limited capacity, reopening.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Weekly average sales $120k
- Profitable 34/36 months of my tenure
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Led, trained and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, executed and, maintained live music program.
Assistant General Manager
The Woods Jupiter
Jupiter , FL
08.2015 - 10.2018
- Mentored and motivated team members to achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Enforced quality assurance protocols to deliver ideal guest experiences.
- Handled cash accurately and prepared deposits.
- Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
Education
Business Management
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL 08.2009 - 04.2010
Associate of Applied Science - Business Administration And Management
Palm Beach State College
Lake Worth, FL 08.2010 - 12.2012
Bachelor of Science - Business Management
Centenary College of Louisiana
Shreveport, LA 11.2012 - 04.2014
Skills
Staff Scheduling
Point of Sale (POS) system operation
Staff Management
Natural leader
Cost-controls
Inventory control and record keeping
Restaurant equipment operation and maintenance
Certification
ServSafe: Food Protection Manager Certification
Software
Hot Schedules
OpenTable
Toast Pos
One Pos
PayChex Payroll
Pay Master Payroll
Interests
Aviation
Timeline
Sole Proprietor
John Lewis Consulting LLC
07.2022 - Current
Guest Experience Specialist
Okeechobee Steakhouse
01.2022 - Current
ServSafe: Food Protection Manager Certification
05-2021
Restaurant General Manager
Voodoo Bayou
11.2018 - 11.2021
Assistant General Manager
The Woods Jupiter
08.2015 - 10.2018
Bachelor of Science - Business Management
Centenary College of Louisiana
11.2012 - 04.2014
Associate of Applied Science - Business Administration And Management
Palm Beach State College
08.2010 - 12.2012
Business Management
Palm Beach Atlantic University - West Palm Beach
08.2009 - 04.2010