I bring over 24 years of extensive experience in IT and software development, with a proven track record of designing and implementing innovative solutions that enhance operational efficiency and security. As the System Architect at Orlando Cyber Security, I specialize in creating customized IT and cybersecurity solutions tailored to meet the unique needs of our clients. My expertise spans across various industries, providing me with a deep understanding of both technical and business requirements. Throughout my career, I have demonstrated a strong ability to lead global projects, manage cross-functional teams, and drive significant cost savings through process improvements and strategic planning. I excel in developing scalable and robust IT infrastructures, integrating advanced security measures, and ensuring compliance with industry regulations. My commitment to continuous learning and staying abreast of the latest technology trends enables me to deliver cutting-edge solutions that keep clients ahead of evolving IT and security challenges. I am passionate about leveraging technology to achieve business objectives and sustainability goals. My ability to bridge the gap between technical teams and business stakeholders, combined with my strong analytical and problem-solving skills, makes me an invaluable asset in driving organizational success. Fluent in speaking and understanding English and Chinese(Mandarin) language.
Hi, I’m
Vincent Ling
Orlando
Summary
Overview
23
years of professional experience
1
Certification
Work History
Orlando Cyber Security LLC
IT Solution Architect
01.2020 - Current
Job overview
- Architected and developed customized IT solutions tailored to client's specific business needs, integrating advanced security features
- Designed scalable and robust IT infrastructures that enhance security, performance, and reliability
- Conducted comprehensive needs assessments to identify potential IT and security gaps, creating detailed project plans to address them.
GP Sales Consulting (Copi Solutions) LLC
IT Project Manager
08.2015 - 12.2019
Job overview
- Originated and cultivated high-level business with a diverse portfolio of accounts, focusing on building relationships with executive-level clients, generating account sales
- Identified client requirements for IT consulting, ensuring precise alignment of resources, expertise, and engagement duration to meet their needs.
ScooterBug Inc.
IT Director & Technology Services Manager
11.2011 - 05.2015
Job overview
- Directed IT strategy and infrastructure projects, managing an annual IT budget of $500K
- Developed IT capacity and growth projection forecasts, advising on emerging technologies such as cloud computing to support business objectives
- Managed global IT projects, ensuring adherence to scope, schedule, budget, and quality standards.
The Registry Group LLC
Lead Software Developer & Co-Founder
05.2011 - 11.2011
Job overview
- Directed a team of three in-house and offshore software engineers, ensuring seamless collaboration and high-quality deliverables
- Coordinated software development projects from conception to deployment, enhancing client software functionality and usability
- Served as IT consultant and system engineer, integrating software products with IT operations to meet diverse business requirements.
Doman Technology Co. Ltd.
IT Consultant
05.2005 - 07.2009
Job overview
- Led the planning and execution of IT projects, managing constraints such as scope, budget, schedule, and deliverables to ensure successful outcomes
- Oversaw the implementation of new computer systems and technologies for diverse clients, including government agencies and major hospitals
- Served as the project technical manager for the Taiwan Department of Justice, collaborating with US security software vendors to build the first cyber crime investigation lab in Taiwan.
Action Electronic Co. Ltd.
Product / Software Development Engineer
09.2003 - 04.2005
Job overview
- Led a team of five in-house developers in conducting product research and development to keep the company's offerings at the forefront of technology
- Designed and developed a prototype of a portable MP4 player, which served as the next-generation flagship product, utilizing embedded systems and C coding
- Implemented a real-time data monitoring system to track factory performance metrics, ensuring data accuracy and relevance for decision-making processes.
Allin Technology Co. Ltd.
System Support Engineer
08.2001 - 07.2003
Job overview
- Provided expert technical support for mainframe systems, including operating systems and hardware components, for high-profile clients such as the Taiwan Government and Chunghwa Telecom
- Conducted mainframe performance tuning, including regular monitoring of system logs to identify and mitigate potential threats
- Established and maintained strong relationships with key clients, understanding their unique needs and providing tailored technical solutions.
Education
Brandeis UniversityBoston, MA
MBA in International Business
01.2011
University Overview
GPA: 3.69/4.0
National Sun Yat-Sen UniversityKaohsiung, Taiwan
BS in Marine Science
01.2001
University Overview
GPA: Equivalent to a Bachelor of Science in Computer Information Systems
Skills
- JavaScript
- HTML5
- CSS3
- C/C
- C#
- ColdFusion
- Java
- Python
- Unix
- Linux
- Windows Server
- Mac OSX
- MS SQL Server
- MySQL
- PostgreSQL
- Solution Design and Development: Expertise in architecting and developing customized IT solutions with integrated security features, ensuring solutions are scalable, robust, and tailored to client needs
- Managed IT Services: Proficient in overseeing the implementation and management of managed IT services, ensuring optimal performance, security, and proactive issue resolution
- Security Enhancement: Skilled in developing and implementing advanced security protocols, conducting security audits, and deploying technologies to protect client data and IT assets
- Project Management: Experienced in leading end-to-end IT and security projects, coordinating with cross-functional teams, and managing project timelines, resources, and budgets
- Client Engagement and Support: Adept at engaging with clients to understand their business objectives, providing tailored IT and security solutions, and delivering comprehensive consulting services
- Compliance and Risk Management: Knowledgeable in ensuring solutions comply with regulations such as HIPAA, PCI-DSS, and GDPR, and developing policies to manage cybersecurity risks
- Continuous Improvement: Committed to staying updated on IT and cybersecurity trends, identifying process improvement opportunities, and adopting new technologies to enhance service delivery
- Systems design
- Enterprise Architecture Design
- Performance Optimization
- Security and Compliance
- Stakeholder Communication
- DevOps Implementation
- Requirements Gathering
- Technical Project Management
- Database performance
- Infrastructure Automation
- Cloud Computing Expertise
- Software Development Lifecycle
- Business Process Analysis
- Business Solutions
- Customer Implementation
- Process Analysis
- Serverless Architecture
- Process Optimization
- Machine Learning Integration
- Big Data Solutions
- Architecture review
- Requirements Analysis
- Artificial Intelligence Implementation
- Mobile Application Development
- Solution prototypes
- Critical Thinking
- Virtual and Cloud Technologies
- Team Training
- Network Security
- Security management
- Problem-Solving
Certification
- Big Data & Hadoop Developer
- Front-End Web Developer Nano Degree
- Cisco Certified Network Associate (CCNA)
- Encase Computer Forensics I
- CompTIA CASP+ (Expected Sep 2024)
Globalexperience
Globalexperience
Extensive experience living and working in Taiwan, Japan, and the USA, with a deep understanding of cultural diversity and cross-border collaboration.Accomplishments
Accomplishments
Enhanced IT and Security Solutions:
- Successfully designed and implemented customized IT solutions for multiple clients, significantly improving their operational efficiency and security.
- Developed and deployed advanced security measures, reducing clients' risk exposure and enhancing their overall security posture.
Client Satisfaction and Retention:
- Achieved high client satisfaction through effective solution delivery, proactive support, and exceptional service.
- Maintained strong client relationships, leading to long-term engagements and repeat business.
Operational Excellence:
- Improved operational efficiency through the implementation of automated monitoring and management tools.
- Enhanced service delivery by streamlining processes and adopting best practices in IT and security management.
Cloud Migration:
- Successfully migrated and upgraded major systems, including CRM, ERP, and corporate email, to Amazon Cloud and Office 365 services.
Departmental Growth:
- Built the internal IT department from the ground up, contributing to the company's revenue growth from $2M to $4M.
Sales Process Development:
- Created an IT service sales process, achieving $100K in annual IT sales from zero.
Cost Savings and Efficiency:
- Saved $208K annually by redesigning IT support service processes, reducing daily support cases by 60%, and cutting average support case handling time by 40 minutes.
- Reduced infrastructure costs by 70% through a PCI-compliant cloud migration plan with Amazon Web Services.
Revenue Growth:
- Increased revenue by 30% with a customized program for Disney, securing a key contract and becoming a preferred vendor.
- Eliminated 100% of manual data entry by designing and integrating automation software, leading to significant operational improvements.
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
IT Solution Architect
Orlando Cyber Security LLC
01.2020 - Current
IT Project Manager
GP Sales Consulting (Copi Solutions) LLC
08.2015 - 12.2019
IT Director & Technology Services Manager
ScooterBug Inc.
11.2011 - 05.2015
Lead Software Developer & Co-Founder
The Registry Group LLC
05.2011 - 11.2011
IT Consultant
Doman Technology Co. Ltd.
05.2005 - 07.2009
Product / Software Development Engineer
Action Electronic Co. Ltd.
09.2003 - 04.2005
System Support Engineer
Allin Technology Co. Ltd.
08.2001 - 07.2003
Brandeis University
MBA in International Business
National Sun Yat-Sen University
BS in Marine Science
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