Vincent Liu
Kettering ,Ohio
Summary
I'm dedicated to learn and provide skills to prioritize any task in a fast-paced work environment and willing to learn whatever I will be faced. I'm highly motivated to work with any company that is allowing me to learn more skills and taking a chance on me.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Rice Chinese Restaurant
Dayton , Ohio
05.2018 - 08.2024
- As I worked at Rice, I had many different roles depending on the needs of the restaurant. There will be days when I would take care of the customer, such as taking orders or responding to customers' Google reviews. Other days, I may be out delivering orders or supply shopping for the restaurant.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Lumber Associate
Home Depot
Beavercreek, Ohio
05.2023 - 08.2023
- Operated heavy machinery to saw and cut lumber into specified sizes.
- Maintained inventory of lumber stocks and reviewed orders for accuracy.
- Assisted customers with their lumber selection needs by providing expert advice.
- Loaded and unloaded lumber products from trucks onto loading docks.
- Organized warehouse according to size, type, color, finish. of the lumber being stored there.
- Ensured quality control standards were met when cutting or processing lumber materials.
- Followed safety protocols while handling sharp tools like saws or blades during production processes.
- Measured out lengths of wood accurately using measuring tapes and rulers.
Education
Some College (No Degree) - Civil Engineering
Ohio State University
Columbus, OHSkills
- CAD modeling
- AutoCAD
- CAD2D and 3D modeling
- Customer Service
- Follow-up skills
- Team Development
- AutoCAD proficiency
- Surveying
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Lumber Associate
Home Depot
05.2023 - 08.2023
Customer Service Representative
Rice Chinese Restaurant
05.2018 - 08.2024
Some College (No Degree) - Civil Engineering
Ohio State University
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