Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Vincent Loffredo

Brick,NJ

Summary

Shift Lead Manager with a proven track record at Taco Bell, enhancing team performance and customer satisfaction through effective communication and leadership. Excelled in roles across the board, significantly reducing wastage while mentoring staff in critical thinking and workplace safety. Renowned for resolving customer complaints efficiently, ensuring high-quality service standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food Service Worker

Taco Bell
04.2018 - 05.2020
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Crew Trainer

Taco Bell
05.2020 - 12.2022
  • Trained and mentored 15 new personnel hired to fulfill various roles.
  • Set positive example for team members by providing high-quality, efficient service.
  • Provided coaching and mentoring to employees.


Shift Lead Manager

Taco Bell Restaurant
12.2021 - Current
  • Trusted to take care of money after shifts.
  • Managed up to 15 people per shift.
  • Contributed to a positive workplace culture by having open communication and collaboration among team members.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Kept employees operating productively and working on tasks to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff.
  • Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization's success.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.

Education

Associate Degree - History

Ocean County College
Toms River, NJ
05-2026

High School Diploma -

Brick Township High School
Brick, NJ
06-2020

Skills

  • Team motivation
  • Workplace Safety
  • Employee Training
  • Policy Enforcement
  • Cash Handling
  • Opening and closing procedures
  • Training and mentoring
  • Relationship Building

Certification

ServSafe certification - food safety training program that verifies a person's knowledge of food safety and sanitation

Interests

  • Helping others
  • Watching Movies and TV Shows
  • Music and Art
  • I like working with my hands and fixing things
  • Team Sports
  • Fashion and Style
  • Historical Exploration

Timeline

Shift Lead Manager

Taco Bell Restaurant
12.2021 - Current

Crew Trainer

Taco Bell
05.2020 - 12.2022

Food Service Worker

Taco Bell
04.2018 - 05.2020

ServSafe certification - food safety training program that verifies a person's knowledge of food safety and sanitation

Associate Degree - History

Ocean County College

High School Diploma -

Brick Township High School
Vincent Loffredo