- Helping others
- Watching Movies and TV Shows
- Music and Art
- I like working with my hands and fixing things
- Team Sports
- Fashion and Style
- Historical Exploration
Vincent Loffredo
Brick,NJ
Summary
Shift Lead Manager with a proven track record at Taco Bell, enhancing team performance and customer satisfaction through effective communication and leadership. Excelled in roles across the board, significantly reducing wastage while mentoring staff in critical thinking and workplace safety. Renowned for resolving customer complaints efficiently, ensuring high-quality service standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Worker
Taco Bell
04.2018 - 05.2020
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Verified prepared food met standards for quality and quantity before serving to customers.
Crew Trainer
Taco Bell
05.2020 - 12.2022
- Trained and mentored 15 new personnel hired to fulfill various roles.
- Set positive example for team members by providing high-quality, efficient service.
- Provided coaching and mentoring to employees.
Shift Lead Manager
Taco Bell Restaurant
12.2021 - Current
- Trusted to take care of money after shifts.
- Managed up to 15 people per shift.
- Contributed to a positive workplace culture by having open communication and collaboration among team members.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Evaluated team member performance regularly, identifying areas for improvement as well as recognizing exceptional contributions to the organization's success.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
Education
Associate Degree - History
Ocean County College
Toms River, NJ05-2026
High School Diploma -
Brick Township High School
Brick, NJ06-2020
Skills
- Team motivation
- Workplace Safety
- Employee Training
- Policy Enforcement
- Cash Handling
- Opening and closing procedures
- Training and mentoring
- Relationship Building
Certification
ServSafe certification - food safety training program that verifies a person's knowledge of food safety and sanitation
Interests
Timeline
Shift Lead Manager
Taco Bell Restaurant
12.2021 - Current
Crew Trainer
Taco Bell
05.2020 - 12.2022
Food Service Worker
Taco Bell
04.2018 - 05.2020
ServSafe certification - food safety training program that verifies a person's knowledge of food safety and sanitation
Associate Degree - History
Ocean County College
High School Diploma -
Brick Township High School
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