Summary
Overview
Work History
Education
Skills
Timeline
ADDITIONAL
Generic

Vincent Longobardo

West Nyack

Summary

Entry-level IT professional and Computer Science student with strong hands-on experience in PC hardware, Windows and Linux systems, networking, and troubleshooting. Proven ability to diagnose hardware/software issues, configure servers and services, and support end users in technical environments. Seeking an IT support, help desk, or junior systems role where reliability, problem-solving, and technical fundamentals are critical.

Overview

7
7
years of professional experience

Work History

Busser → Manager

Joe & Joe Restaurant
01.2019 - Current
  • Promoted from busser to manager, demonstrating reliability, leadership, and accountability
  • Resolved customer issues professionally, de-escalating problems and ensuring satisfaction
  • Trained new employees on procedures, expectations, and workflow
  • Maintained accuracy under pressure while handling multiple priorities simultaneously
  • Communicated clearly with staff and customers, adapting explanations to non-technical audiences

Education

Bachelor of Science - Computer Science

St. Thomas Aquinas College (STAC)
Sparkill, NY
01.2026

Skills

  • Windows 10/11 administration & troubleshooting
  • Ubuntu / Linux system management
  • Software installation, drivers, updates, backups
  • Hardware & Diagnostics
  • PC assembly, upgrades, and repairs
  • CPU, RAM, storage, GPU troubleshooting
  • BSOD analysis, memory and stability testing
  • Ethernet, Wi-Fi 6/6E/7 fundamentals
  • TCP/IP, DNS, DHCP basics
  • VPN setup (OpenVPN)
  • Reverse proxy & HTTPS (Caddy)
  • PowerShell (basic), Bash (basic)
  • Git & GitHub

Timeline

Busser → Manager

Joe & Joe Restaurant
01.2019 - Current

Bachelor of Science - Computer Science

St. Thomas Aquinas College (STAC)

ADDITIONAL

  • Strong analytical and troubleshooting mindset
  • Comfortable learning new technologies quickly
  • Clear technical communication