I am a highly experienced professional with more than 20+ years of experience in Information Systems and computer science. I have maintained the highest performance standards within a diverse range of higher-level Lead Systems Analyst/Administrator functions, which is clearly illustrated in my resume. I am seeking to utilize my skills to a make a valuable contribution to your organization.
Overview
18
18
years of professional experience
Work History
LEAD IT SPECIALIST
NATIONAL CREDIT UNION ADMINISTRATION
09.2019 - 12.2024
Leads the technical team responsible for evaluating, designing, implementing, and maintaining all Information Technology Systems for NCUA's Platforms infrastructure
Monitored all network assets capacity and performance
Researched technical developments and state-of-the-art trends around information technology to identify and recommend potential applications to NCUA's environment
Managed areas of highly complex specialized systems hardware and software technology such as local, virtual, and wide area networks, storage technologies, database administration, communication systems, distributed processing, server clustering technologies, and the design and development of unique enterprise applications/systems
Provided analysis, planning and implementation of security approaches for security technologies such as end point security, public key infrastructure/Digital signature, and other technology goals that support the security in depth principles
Participated in security testing and evaluation (ST&E), as related to the Certification and Accreditation Program
Served as an OCIO lead in procuring Platforms hardware, hardware maintenance, software, software maintenance, and communication and technical services
Developed contingency and recovery plans to ensure continuous availability and accessibility of IT Operations resources during emergencies
Led testing and implementation of any major IT Operational projects
Uses Commvault as the ultimate tool NCUA uses to restore and reconstitute in the event of a disaster
Responsible for the development, testing, administration, and maintenance of all Active Directory environments including AZURE AVD Platform infrastructures
Served as a lead in developing and maintaining the desktop and server baseline architecture
SR SYSTEMS ANALYST
DEPARTMENT OF VETERAN AFFAIRS
01.2015 - 09.2019
Managed storage at 8 Veteran Administration Medical Centers (VAMC) with the VISN 7 under region 3 Storage as a Lead System Analyst
Managed, supported, and implemented the latest technologies dealing with storage management such as Storage Area Network, Network Attached Storage, Common Internet File System, Network File System, Fiber Channel etc
Also responsible for security services, networking, thin client architecture, databases (Structure Query Language, Oracle), messaging services (Exchange, Instant Messaging), various group policies, active directory, and server operations
Managed, supported, and implemented the core client technologies such as enterprise software distribution programs, desktop standardization and standardization efforts, management of desktop software etc
Provided technical expertise and management on the implementation of assigned programs and projects
Supported and assisted in developing storage architecture
Provided daily support and management of regional storage systems using installed storage systems, tools, and processes
Supported Site Data Migration in the Regional Storage Architecture as directed and provided daily support as needed
Supported the Region 3 backup process using Commvault
Conducted daily backup maintenance and troubleshooting as needed on backup systems and subsystems using purchased software and approved processes
Analyzed problems, weighed the relevance and accuracy of information, generated, and evaluated alternative solutions, and made sound recommendations in relation to IT hardware equipment and software application problematic issues and/or incidents of information security protection breaches
Provided service management and planning theories, principles, concepts, standards, processes, and practices sufficient to represent OIT on cross-organizational work groups established to develop solutions to critical issues
Negotiated for the acceptance of Information Technology Operations and Services (ITOPS) positions on key initiatives
SR SYSTEMS ADMINISTRATOR
US MARINE CORPS SYSTEMS COMMAND
08.2010 - 12.2014
Managed two virtual testing labs utilizing VMware 5.1 as a Lead System Administrator (Windows)
Provided technical system/configuration support functions relating to NetApp SAN devices, Brocade SAN switch devices, Zoning protocols, FAS 3140, FAS 2020, and FAS 4200 Storage controllers
Configured RAID groups, created Volumes, LUNs, zoned HBA's to Initiators using Worldwide Node Name (WWN), Snap-vault, Snap-mirror
Managed a single forest Domain and utilized built-in feature to support all request for Active Directory Users and Computers/ Trusted Domains
Oversaw the requirements planning, procurement, design, modification, integration, testing and deployment of IT systems
Provided direct support to developers and testing administrators to ensure environment is stable
Implemented new or existing client engineering solutions to be packaged for Imaging of Windows 8/10 Operating Systems for enterprise release and deployment (RDM)
Planned, installed, configured, tested, implemented, and managed client engineering and programming environments
Evaluated, selected, verified, and validated the systems software environment, installed compilers, assemblers, and utilities
Integrated hardware and software components within the systems environment; monitored and fine-tuned system performance; evaluated new systems engineering technologies and their effect on the operating environment
Translated system requirements into applications prototypes; planned and designed systems architecture; wrote and maintained program technical documentation; determined and designed applications architecture
Determined system output media/formats; designed user interfaces; assured software and systems quality and functionality; integrated hardware and software components; evaluated new applications software technologies to ensure the delivery of application software services
Provided technical expertise supporting various highly visible projects which require management on an array of systems including the Defense Messaging System (DMS), Total Force Information Technology Systems (TFSMS), Optical Digital Imaging-Record Management Systems (ODI-MS), Performance Evaluation System (PES) and Automated Performance Evaluation System (A-PES) as a Lead Systems Analyst/Engineer
Managed and provided technical oversight of assigned projects IT acquisition contracts to ensure terms, conditions, milestones etc
Are being met from an engineering standpoint
Developed methods designed to define system requirements and analytical/technical strategies in project lifecycle accordance with the projects ranging more than $18 million annually
Postured system implementation changes, modifications and upgrades designed to reduce cost, hardware and footprint as well as ensure efficient utilization of power computations; made appropriate recommendations when required
Strategically deployed virtualization technology and conducted research and evaluation of new technologies to determine applicability within the programs
Reviewed systems engineering documents such as Technical Readiness Review (TRR), System Design Specifications (SDS), Requirements Traceability Matrix (RTM), Preliminary Design Review (PDR) and Critical Design Review (CDR)
Effectively blended management skills with technical expertise when applying project management disciplines including project life cycle, risk management, configuration management, performance measurements and earned value
Built a strong sense of technical teamwork and purpose in project management disciplines such as requirements analysis, project planning, budgeting, cost analysis acquisition configuration management data management information systems network, and IT architecture
Developed qualitative and quantitative measures and performed research in the areas of oversight planning infrastructure, and Information Assurance
Advised on complex technical-related DMS issues and maintained track records and developed metrics
Processed tracked server hardware and software requirements
Managed software warranties and supply inventories totaling 2.3 million per FY
Provided IT management support and program management expertise to the Program Office as a Configuration Manager
CONFIGURATION MANAGEMENT ANALYST
CACI INTL.
04.2009 - 08.2010
Managed the development of technical documentation, edited and tested system hardware and software
Served as a change management board member and technical SME, resolved issues relating to remedy trouble tickets
Primary Liaison for SIPRNet infrastructure request and testing for system compatibility
SR SYSTEMS ADMINISTRATOR
HONEYWELL, TSL
04.2008 - 04.2009
Resolved routine site operation incidents and coordinated the resolution of complex issues
Maintained site records encompassing configuration management records, statistical reports, inventories, and technical/acquisition documentation
Routinely consulted with users to analyze critical business operations and determined methods for the redesign, sustainment, and reinvention of optimal business processes
Task Order Manager: provided technical input to statements of work, task orders, and other acquisition related documents necessary to effectively manage given projects
Maintained systems infrastructure for Mail, File, Domain Name Server (DNS), Domain Controller (DC), Web and backup data servers
Ordered and maintained legacy hardware lifecycle replacement equipment based on guidelines outlined in the Dell warranty expiring lease policy
SR SYSTEMS ADMINISTRATOR
COMPUTER SCIENCES CORPORATION (CSC)
04.2007 - 04.2008
Troubleshot and resolved problems related to the Dedicated Commuter Lane (DCL), Globe Enrollment System (GES), ADIS and other supported Inspections systems
Provided telephone diagnostic assistance to personnel for general Operational Maintenance (O&M) technical support
Reviewed and wrote technical troubleshooting procedures; compiled daily detailed activity reports for leadership review
Effectively identified and maintained hardware and software baselines
Administered Windows Operating System (OS) and systems engineering of classified and unclassified Windows 2000/2003, as well as NT 4.0 LAN networks
Installed, configured, troubleshooted, maintained and administered 28+ Windows 2000/2003 servers (RAID Controllers, SAN storage management, Domain Controllers, DNS, AD, File and Print, DHCP, WINS, Cluster Solutions)
Performed system reviews, reviewed system designs, and provided detailed written documentation to assist with the installation, configuration, and troubleshooting of servers, workstations, and GHOST images
Solely responsible for disaster planning via Server RAID and Backups/Restores using Tivoli Storage Manager (TSM) and ArcServe 11.1r backup applications across NIPRNet, SIPRNet, and JWICS networks
Tested and evaluated new hardware and software for recommendation of potential use on assigned projects
Yielded hardware support for the maintenance, troubleshooting, and repairing of workstations, servers, and peripherals
Cyber Incident Reporting Initiative Intern at National Credit Union Administration (NCUA), Critical Infrastructure DivisionCyber Incident Reporting Initiative Intern at National Credit Union Administration (NCUA), Critical Infrastructure Division
Customer Service Officer & Teller at National Workers Co-Operative Credit UnionCustomer Service Officer & Teller at National Workers Co-Operative Credit Union