Automotive Technician, Estimator
Rodney Skilproot, Stacey Fernandez
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Prepared material orders to complete projects on time and within budget.
- Achieved high customer satisfaction ratings due to consistent follow-ups post-proposal submission, addressing any questions or concerns promptly.
- Maintained accurate records of all submitted proposals, allowing for easy retrieval and reference in future bids.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Strengthened communication skills through regular interactions with others.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, closing deals and locking in customers(collecting keys, Vehicles) for the business.
- Handled cash transactions and maintained sales and payments records accurately.
