Vincent McFarland
Erie,PA
Summary
Proven Lifeguard and Receptionist Administrator with a track record of enhancing customer safety and satisfaction at Splash Lagoon Indoor Waterpark. Adept in emergency response (CPR/First Aid certified) and customer service, demonstrating strong communication and reception management skills. Committed to maintaining high safety standards and improving guest experiences.
Dedicated and motivated third-year Polemical Science major with a strong interest in the legal system. Experience in high-pressure environments as a lifeguard at Splash Lagoon in Erie, PA, demonstrating exceptional leadership, problem-solving, and crisis management skills. Seeking an internship at the courthouse or District Attorney's office to gain hands-on experience in legal proceedings,, case research, and policy analysis. Passionate about law, government, and justice with strong analytical abilities, attention to detail, and a commitment ot upholding ethical standards.
Overview
5
5
years of professional experience
Work History
Lifeguard
Splash Lagoon Indoor Waterpark
12.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Cashier
Wallmart
10.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist Administrator
Life Care Center of Westlake
03.2020 - 08.2022
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
Education
Bachelor of Science - Political Science And Government
Penn State Behrend
Erie, PA05-2026
High School Diploma -
Nordonia High School
Macedonia, OH05-2022
Skills
- Strong communicator
- Customer assistance
- Reception management
- Lifeguard certification
Timeline
Lifeguard
Splash Lagoon Indoor Waterpark
12.2023 - Current
Cashier
Wallmart
10.2022 - 05.2023
Receptionist Administrator
Life Care Center of Westlake
03.2020 - 08.2022
Bachelor of Science - Political Science And Government
Penn State Behrend
High School Diploma -
Nordonia High School
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