Vincent Moore
Florissant,MO
Summary
Dedicated mail carrier with the United States Postal Service, recognized for enhancing delivery efficiency through route optimization and exceptional customer service. Skilled in mail sorting and vehicle inspections, I consistently maintained high standards of safety and reliability, ensuring timely deliveries and fostering community trust. Adaptable and self-motivated, I excel in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
St. Louis Mail Carrie
United States Postal Service, USPS
06.2021 - Current
- Delivered mail efficiently to designated routes, ensuring timely and accurate service.
- Managed sorting of mail using automated systems, improving workflow efficiency.
- Maintained clear communication with customers regarding delivery schedules and services.
- Trained new employees on best practices for mail handling and route navigation.
- Monitored vehicle maintenance to ensure safe and reliable transportation of mail.
- Implemented route optimization techniques, reducing delivery times while enhancing service quality.
- Collaborated with team members to streamline operations and improve overall productivity.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled mail and packages with care to prevent damage during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Helped maintain a clean work environment in the post office facility by participating in regular cleaning tasks as needed.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Participated in ongoing USPS training programs to stay current on postal service procedures, regulations, and best practices for efficient mail delivery.
- Expedited processing times by efficiently unloading incoming trucks and transferring sorted mail into designated areas for further distribution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Ensured timely delivery of mail to residential and commercial addresses, maintaining high customer satisfaction.
- Assisted in training new mail carriers, sharing best practices and tips for effective mail delivery.
- Reduced incidence of lost or damaged mail by implementing careful handling procedures.
- Increased community trust by providing consistent and accurate mail delivery services.
- Enhanced safety of mail items by implementing secure handling and delivery practices.
- Supported postal service during peak periods by working extended hours, ensuring all mail was delivered on time.
- Adapted to varying weather conditions to ensure uninterrupted mail service.
Education
High School Diploma -
Parkway North High School
St Louis, MO06-2019
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Vehicle loading
- Package handling
- Mail sorting
- Postal regulations
- Route management
- Hand-eye coordination
- Route navigation
- Load management
- Technology use
- Registered mail coordination
- Scan parcels
- Route deliveries
- GPS use
- Vehicle inspections
- Registered mail protocols
- Route planning
- Change-of-address orders
- Teamwork
- Customer service
- Time management
- Attention to detail
- Punctuality
- Reliability
- Critical thinking
- Organizational skills
- Decision-making
- Teamwork skills
- Physical strength
- Self motivation
- Goal setting
- Professionalism
- Time management abilities
- Physical stamina
- Adaptability
- Written communication
- Vehicle operation
- Stress management
- Delivery scheduling
- Mileage documentation
- Serve customers
- Package scanning
- Communication skills
- Address verification
- Deliver mail
- Mail collection
- Insured mail procedures
- Collect packages
Accomplishments
- Resolved product issue through consumer testing.
- Achieved award by completing route inspection with accuracy and efficiency.
- Achieved goal through effectively helping with train new employees.
- Achieved goal by introducing all scanning for parcel and certified mail delivery to new employees tasks.
- Collaborated with team of 4 new hire in the development of how to properly deliver mail and be safe.
Certification
- vehicle training of various vehicles License - 1 week
Timeline
St. Louis Mail Carrie
United States Postal Service, USPS
06.2021 - Current
High School Diploma -
Parkway North High School