Dynamic team leader with over 30 years of experience in Market Development within the Consumer Product Goods and Food & Beverage sectors in Houston. Proven ability to train and recruit staff, consistently achieving high levels of customer satisfaction and exceeding sales targets. Expertise in upselling techniques and fostering a collaborative team environment to drive performance. Committed to continuous improvement and organizational success through effective problem-solving and time management skills.
Overview
36
36
years of professional experience
Work History
Influencer Regional Manager
The Spark Agency / Switch / 5-hour ENERGY
12.2021 - 12.2023
Company Overview: Dietary Supplements
Created territories in Houston and surrounding areas to build a customer base in an undeveloped market.
Created eleven individual territories with over 350 customer accounts per route.
Identified and oversaw the hiring of territory influencers overseeing onboarding and ongoing support and training.
Provided direction and guidance to territory influencers for managing social media market.
Coordinated with other departments, such as marketing, finance, and operations, to align sales strategies and activities with the overall business goals and vision.
Maintained and developed relationships with key customers, prospects, and partners, and ensured elevated levels of customer satisfaction and loyalty.
Managed the day-to-day sales in the independent convenience store segment to promote and market the 5-hour ENERGY brand.
Conducted weekly data coverage and sales analysis to promote territory marketing and growth strategies.
Developed and implemented regional business strategies and plans to achieve sales goals.
Monitored Region performance and reported on metrics.
Developed business, marketing, and advertising plans by evaluating operations to be cost-effective.
Oversaw the receiving, organization, inventory management, and distribution of sample product and point-of-sales materials at local warehouse.
Dietary Supplements
Area Manager
Jack Hilliard Distribution Company
01.2017 - 02.2021
Company Overview: Ready to Drink Beverage DSD
Conducted operational responsibility over the Houston market.
Used leadership and critical thinking skills to manage and provide training and development to the sales team.
Managed the day-to-day workload across assigned territory, including delegation of tasks to the sales force where needed and ensuring team alignment.
Ensured quality and consistency across all market territories to grow and exceed sales and profitability in the Houston market.
Challenged the efficiency of day-to-day operations of account managers while offering consultation and recommendations.
Increased sales, presence, and distribution to store personnel in key accounts.
Prepared monthly sales cycle expectations for account manager’s territories.
Ready to Drink Beverage DSD
Account Manager
Jack Hilliard Distribution
01.2013 - 01.2017
Company Overview: Ready to Drink Beverage DSD
Developed strategic marketing plans identifying upsell opportunities and incremental product SKU expansion.
Conducted individual account profit analysis to consult and build working relationships and strengthen partnerships within the Houston market through direct store delivery.
Consistently exceeded brand distribution and space allocation goals.
Selected to quickly develop and increase sales in underperforming territories led to the Area Manager promotion.
Ready to Drink Beverage DSD
Route Sales Representative
Nestle DSD
11.2011 - 12.2013
Company Overview: Grocery Frozen Foods Pizza & Ice Cream division.
Oversaw product presentation, sales, merchandising, order taking, and delivery to customers' premises.
Collected payments to ensure appropriate billing for existing accounts.
Established new accounts along a designated route having a deep understanding of customer service.
Managed inventory, processed orders, and provided excellent customer service.
Grocery Frozen Foods
Service Representative
Nabisco
10.2002 - 11.2005
Company Overview: Consumer Foods Cookies, Crackers and Snack foods
Organized products, stocked shelves, and maintained inventory levels.
Participated in team meetings and training sessions.
Identified potential new customers, initiating contact, and cultivating relationships.
Sold company food products to new and existing customers and was responsible for taking customer orders accurately and ensuring they received their correct order.
Consumer Foods Cookies, Crackers and Snack foods
Market Specialist
Pabst Brewing Company
06.2000 - 06.2002
Company Overview: Manufacturer of alcoholic Drinks Beer industry
P&L and budget management responsibility for the brand, owning the performance of the brand.
Managed the DSMP (Distribution, Shelving, Merchandising, Pricing) for each brand to drive incremental growth opportunities and improved performance in the market.
Assisted in the Annual Strategic planning for the brands, developed a 3-year Strategic Priority Plan, with a 1-year Execution plan and corresponding marketing budget.
Developed strong external relationships with Wholesaler & Retailer partners to ensure adequate share of mind for all brands across the 3 Tier System.
Was the face / voice of the brand – the lead on all communication coming from the brand both internally and externally; consistently managed/analyzed brand strategies, programming, identity, and execution.
Manufacturer of alcoholic Drinks Beer industry
Area Business Manager-South Central Business Unit
The Stroh Brewery Company
10.1997 - 05.1999
Company Overview: Manufacturer of alcoholic drinks Beer industry
Monitoring and supervising budget, resources, inventory, performance, and profitability.
Managed a wholesale distributor assessing the increased sales performance of SBC brands.
Trained team members to improve skills and competencies.
Analyzed business results and recommended improvements for the business plan.
Developed and implemented plans to launch new beer brands and grow existing brands.
Managed marketing initiatives, relationships with distributors, retailers, and other partners.
Analyzed sales data to identify trends and opportunities for growth.
Monitored competitive activity and developed strategies to differentiate beer brands.
Manufacturer of alcoholic drinks Beer industry
Territory Sales Manager
The American Tobacco Co
10.1987 - 02.1995
Company Overview: Manufacturer of adult Tobacco products
Built and maintained customer relationships, implemented sales strategies to meet company goals, and increased sales revenue and market share.
Responsible for complete product distribution, display placement, field marketing, and point-of-sale placement.
Discovered new sales opportunities through new SKU placement within assigned market territory to build incremental long-term growth.