Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Vincent Murphy

Jefferson City,MO

Summary

Dynamic and detail-oriented professional with a proven track record excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining a welcoming atmosphere. Skilled in multitasking and managing high-pressure situations, ensuring efficient operations and a positive experience for all guests.

Overview

2
2
years of professional experience

Work History

Beer Delivery

Fectal Beer Company
06.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Store Associate

Academy Sports + Outdoors
02.2025 - 06.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Host / Server

Texas Roadhouse
01.2024 - 10.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

Business Administration

Lincoln University
Jefferson City, MO

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Critical thinking
  • Calm under pressure

Affiliations

Fellowship of Christian athletes (fca)

We are all jays

Timeline

Beer Delivery

Fectal Beer Company
06.2025 - Current

Store Associate

Academy Sports + Outdoors
02.2025 - 06.2025

Host / Server

Texas Roadhouse
01.2024 - 10.2024

Business Administration

Lincoln University

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