Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Vincent Nahayo

Phoenix,Arizona

Summary

Caring Student Mentor dedicated to helping learners improve skills and achieve full potential. Offers advice and guidance, develops academic action plans and assesses learner performance. Offering 3 years of experience delivering academic support and mentoring assistance nursery, elementary and high school students. Driven to help students achieve success by providing guidance on career options, higher education choices and life planning. Attentive in identifying early warning signs of harmful behavior in students to provide preventive counseling. Consistent in meeting the established goals of the counseling program. Elementary School Teacher with expertise in early education, child development and collaborative teaching methods. Experienced in developing lesson plans to meet district and state standards. Confidently offers classroom instruction and personalized student support using balance of traditional and modern approaches. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

12
12
years of professional experience

Work History

Case Aide

Cornerstone Health Care
01.2024 - Current
  • Maintained up-to-date child records, ensuring accurate and timely reporting of progress and outcomes.
  • Coordinated transportation arrangements for children when needed to ensure seamless access to vital services.
  • Conducted informal assessments to identify children needs, prioritizing interventions and services accordingly.
  • Maintained strict confidentiality regarding sensitive child information in accordance with agency policies and legal requirements.
  • Assisted children in navigating complex social service systems while advocating for their needs at various levels.
  • Streamlined documentation processes for improved efficiency and accuracy in case recording.
  • Engaged in ongoing professional development opportunities to stay current on best practices within the field of case management.
  • Contributed to program evaluation efforts through data collection, analysis, and presentation of findings to stakeholders.
  • Developed strong rapport with authorized people in visit ( children, parents, family members, friends, co-workers, supervisors and case managers) by demonstrating empathy, active listening, and effective communication skills.
  • Enhanced client experience by providing comprehensive case management support services.
  • Conducted outreach efforts within the community to raise awareness about available services provided by the organization.
  • Managed caseload efficiently through time-management skills and task prioritization techniques.
  • Served as a liaison between clients and community resources, facilitating access to essential services.
  • Participated in staff meetings to review cases, share updates, and discuss strategies for successful outcomes.
  • Provided compassionate support during crisis situations, implementing de-escalation techniques when necessary.
  • Monitored children progress towards goals, adjusting intervention strategies as needed based on feedback from team members and children themselves.
  • Assisted case managers with coordinating necessary resources, resulting in timely service provision.
  • Prepared comprehensive reports on case activities for supervisor review and analysis.
  • Developed and implemented strategies to enhance quality of social services.
  • Monitored progress towards service plan goals.
  • Developed and maintained accurate records of programs and services.

SENIOR DIRECT SUPPORT PROFESSIONAL LEAD

Community Options Inc
05.2023 - Current
  • Coordinated medical appointments for clients, advocating for appropriate care solutions to address their health concerns effectively.
  • Consistently met regulatory compliance standards through meticulous documentation and record-keeping practices.
  • Contributed to the ongoing improvement of program services by participating in regular evaluations and providing constructive feedback.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices, enhancing service quality and effectiveness.
  • Increased client independence by teaching essential life skills such as budgeting, meal planning, and personal hygiene.
  • Developed strong rapport with clients through active listening skills and genuine empathy, fostering trust-based relationships.
  • Improved overall quality of care by providing comprehensive training to junior Direct Support Professionals.
  • Facilitated community integration by connecting clients with local resources and organizing group outings to promote socialization.
  • Implemented crisis intervention strategies when necessary, prioritizing safety while maintaining a compassionate approach.
  • Managed complex behavioral situations calmly and respectfully, implementing behavior modification techniques as needed.
  • Oversaw daily operations at residential facilities, ensuring clean and safe living environments for all clients served.
  • Assisted clients in achieving personal goals by developing customized action plans based on their unique strengths and preferences.
  • Navigated complex systems of support for clients, coordinating with multiple agencies and providers to ensure seamless access to essential services.
  • Served as a knowledgeable resource for colleagues seeking guidance on best practices in direct support work or information about specific client needs.
  • Fostered a supportive environment for clients with diverse needs, utilizing effective communication and problem-solving techniques.
  • Streamlined communication between families, caregivers, and healthcare providers through regular progress updates and coordination meetings.
  • Maintained confidentiality of sensitive client information in accordance with privacy regulations, preserving dignity and respect for all individuals served.
  • Evaluated client progress regularly using standardized assessment tools, adjusting support strategies as needed to facilitate growth.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring client satisfaction and achievement of goals.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Administered medication as directed by physician.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Monitored progress and documented patient health status changes to keep care team updated.

SCHOOL ATTACHMENT PRACTICUM INTERN

Portland High School
01.2020 - 05.2024
  • Maintained a high level of professionalism and adaptability throughout the practicum experience, successfully navigating various challenges and embracing new learning opportunities.
  • Exceeded performance expectations consistently throughout the practicum experience, receiving praise from supervisors for dedication and hard work.
  • Collaborated with multidisciplinary teams to ensure efficient completion of assigned tasks.
  • Presented findings clearly and concisely through both written reports and oral presentations, capturing essential information for stakeholders'' review.
  • Collaborated closely with supervisors, taking on additional responsibilities when needed and showcasing an unwavering commitment to the success of the team.
  • Managed multiple deadlines effectively, prioritizing tasks based on urgency and importance.
  • Participated in regular meetings, offering insightful feedback and ideas for process improvements.
  • Developed strong professional relationships with colleagues, fostering a positive work environment conducive to collaboration.
  • Conducted thorough research and analysis to inform project direction and decision-making processes.
  • Provided valuable support for ongoing projects, ensuring timely completion and high-quality results.

SCHOOL BASED MENOTOR PROGRAM OFFICER

RWANDA EDUCATION BOARD
07.2012 - 05.2019
  • Provided key leadership to project managers, directors, and other team members.
  • Managed complex projects from inception to completion, ensuring timely delivery of high-quality results.
  • Organized workshops and trainings for stakeholders, increasing understanding of program goals and objectives.
  • Collaborated with cross-functional teams to design and implement innovative programs that addressed community needs.
  • Facilitated stakeholder engagement sessions, incorporating valuable feedback into program development processes.
  • Led the design of data collection tools, enabling accurate measurement of program outcomes.
  • Created and implemented program frameworks, performance standards and quality assurance requirements.
  • Analyzed internal reports to evaluate program effectiveness by using outcomes-based approach.
  • Worked closely with trustees and grantees to develop goals, approaches, initiatives and evaluations of grants.
  • Developed comprehensive communication plans to effectively disseminate information about programs to relevant parties.
  • Implemented effective monitoring systems to track program progress against established benchmarks.
  • Conducted research to identify and scrutinize potential grantees.
  • Determined staffing plans to achieve program goals and objectives and participated in hiring decisions for new program staff.
  • Spearheaded efforts to secure additional funding sources through donor outreach campaigns and fundraising events.
  • Coordinated grant writing efforts, securing crucial funding for program initiatives.
  • Collaborated with senior leadership team to implement special schools mentorship projects, increasing program and organizational capacities by providing daily professional support to teachers.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated teachers on class performance and provided coaching to address inefficiencies.
  • Contributed to organizational capacity building by sharing best practices and lessons learned with colleagues and partners.

Direct Support Professional

CREATIVE WORKS INC.
07.2020 - 05.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
  • Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
  • Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with self-administered medications.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Enhanced client independence by providing personalized support and implementing individualized care plans.
  • Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
  • Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Facilitated clients'' participation in recreational activities and community events to promote social engagement and inclusion.
  • Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
  • Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Conducted ongoing assessments of client needs in order to adjust care plans accordingly or bring attention to potential issues requiring further evaluation from healthcare providers.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Complied with all applicable regulations, policies, and procedures related to the provision of direct support services for individuals with disabilities or other special needs.
  • Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care plans that addressed clients'' physical, mental, and emotional needs.
  • Facilitated effective communication between clients and their families, fostering strong relationships and promoting family involvement in the caregiving process.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Recorded status and duties completed in logbooks for management.
  • Assisted with daily living activities, running errands, and household chores.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Completed regular check-ins and progress report for each client.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Maintained entire family's schedule and organized events.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained clean, safe, and well-organized patient environment.
  • Administered medication as directed by physician.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted disabled clients to support independence and well-being.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.

Education

Bachelor of Science - Bachelor Of Education Science

UR
Kigali, Rwa
12.2011

Skills

  • Transportation
  • Relationship Building
  • Health and safety
  • Professional boundaries
  • Active Listening
  • Certified in CPR/AED
  • Microsoft Office
  • Goal Setting
  • Patient relationship management
  • Supportive Counseling Techniques
  • Behavioral Management Planning

Accomplishments

Improve quality education in focused schools in resolving the issues of morning lateness, lack of motivation and literacy development.

Languages

English
Full Professional

Timeline

Case Aide

Cornerstone Health Care
01.2024 - Current

SENIOR DIRECT SUPPORT PROFESSIONAL LEAD

Community Options Inc
05.2023 - Current

Direct Support Professional

CREATIVE WORKS INC.
07.2020 - 05.2023

SCHOOL ATTACHMENT PRACTICUM INTERN

Portland High School
01.2020 - 05.2024

SCHOOL BASED MENOTOR PROGRAM OFFICER

RWANDA EDUCATION BOARD
07.2012 - 05.2019

Bachelor of Science - Bachelor Of Education Science

UR

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