Vincent Naputi
Grand Prairie,Texas
Summary
Detail-oriented Mechanical and Technical Professional with extensive experience in manufacturing and general business operations. Demonstrates expertise in equipment maintenance and possesses strong business acumen, consistently streamlining workflows and building robust stakeholder relationships. Proven track record in implementing effective maintenance strategies that ensure uninterrupted production, alongside developing best practices to enhance occupational health and safety standards.
Overview
30
30
years of professional experience
Work History
Senior Sales Manager
Rooms To Go
Plano, TX
10.2022 - Current
- Engineered and executed successful sales tactics, enhancing profits by $8k per week and $416k per year.
- Conducted weekly meetings with the sales team to review performance, goals and objectives plans of action.
- Provided training for new sales staff members on company policies and procedures that maintained employee retention, increased by 2% quarterly.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue and customer retention.
- Researched competitors and stayed on top of current market conditions to survey landscape and anticipate roadblocks mitigate profit and losses.
- Established relationships with key customers and industry partners to maximize profitability, resulting in quarterly sales increase of 25%.
- Collaborated with other departments, such as marketing and finance, improving communication efficiency.
Sales Associate
Rooms To Go
Plano, TX
10.2020 - 10.2022
- Examined sales performance for trend identification, successfully lowering program errors by 3%.
- Upsold additional items based on customer interests and needs, resulting in average ticket sales increasing from $1,700.00 to $3,000.00.
- Conducted inventories on a regular basis to track stock levels, resulting in shrinkage reduction below a minimum of $300.00. to $35.00
- Attended weekly team meetings to review performance goals and objectives.
- Developed promotional strategies to increase sales volume, resulting in exceeding the annual sales goal of 1 million dollars to 1.5 million.
- Regularly updated knowledge of store inventory and guidelines which increased sales, culminating in a promotion from Sales Associate to Senior Sales.
Area Manager of Operations
Whataburger Corporate
Irving, TX
01.2018 - 10.2020
- Visited regional locations to verify full functionality and operational effectiveness.
- Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
- Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety, resulting in a 2-year zero injury award.
- Analyzed financial data to identify areas of improvement and monitored spending trends across multiple locations.
- Managed operational activities of multiple branches, ensuring compliance with company policies and procedures.
- Decreased district operational overhead between branches while improving overall sales.
Automotive Technician
Sharrock Automotive Professional
McKinney, TX
09.2002 - 01.2011
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Communicated effectively with customers about repair progress and costs involved, resulting in a 98% customer retention rate.
- Evaluated, repaired and aligned vehicle suspensions.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Maintained certifications and completed training on systems and components.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Planned work procedures using charts, technical manuals and experience.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Performed drive ability tests on vehicles after repairs were completed.
General Manager of Operations
Whataburger Corporate
Richardson, TX
01.2002 - 01.2011
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
- Coordinated with other departments to ensure successful delivery of services.
- Maintained up-to-date knowledge of relevant laws and regulations related to operations management.
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols, resulting in consistent food safety compliance scores maintained at 100%.
Petroleum Pipeline Line Valve Assembler
Emerson Process Management LLC
McKinney, TX
09.1995 - 01.2002
- Participated in ongoing training regarding advancements in valve technology and safety protocols resulting in 5yr zero recall.
- Spearheaded initiatives to choose optimal valves, leading to higher customer satisfaction and cost-effectiveness.
- Disassembled and repaired safety relief valves.
- Conducted inspections on parts to identify defects before installation, ensuring immediate replacement of faulty components.
- Examined valves for operational integrity and adherence to safety protocols.
- Configured pressure relief points on valves.
- Maintained strong understanding of pneumatic and digital controls by attending regular training courses.
- Assessed air pressure flowing into regulators to determine functioning of valves and pistons.
- Prepared valve surfaces with cleaning agents for reassembly.
- Aided in developing and constructing custom valves suited for specific application requirements.
- Ensured timely completion of customer requests through cohesive teamwork.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Maintained updated knowledge through continuing education and advanced training, resulting in promotion to various departments.
Education
Associate of Arts - Automotive Engineering
American Trades Institute
Dallas, TX09-2002
High School Diploma -
McKinney High School
McKinney, TX05-1994
Skills
- Technical Drawing Expertise
- Business development
- Production log maintenance
- Tool efficiency development
- Performance tracking
- Process Development and Execution
- Equipment troubleshooting
- Troubleshooting and diagnosis
- Production scheduling
- Project planning
- Safety protocols
- GMP implementation
- Mechanical aptitude
- Occupational Health Standards Knowledge
Timeline
Senior Sales Manager
Rooms To Go
10.2022 - Current
Sales Associate
Rooms To Go
10.2020 - 10.2022
Area Manager of Operations
Whataburger Corporate
01.2018 - 10.2020
Automotive Technician
Sharrock Automotive Professional
09.2002 - 01.2011
General Manager of Operations
Whataburger Corporate
01.2002 - 01.2011
Petroleum Pipeline Line Valve Assembler
Emerson Process Management LLC
09.1995 - 01.2002
Associate of Arts - Automotive Engineering
American Trades Institute
High School Diploma -
McKinney High School
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