Vincent Nguyen
Dallas
Summary
Dynamic and results-driven pharmacist with extensive experience in retail settings, excelling in medication therapy management and policy development. Proven track record in enhancing patient satisfaction and operational efficiency, while fostering strong patient relations through committed and continuous improvement of quality initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Staff Pharmacist and Compliance Officer
White Rock Pharmacy
07.2023 - Current
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Managed drug and supply inventories.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Achieved and maintained top customer satisfaction and retention through quarterly reviews.
- Developed policies and procedures to effectively prioritize tasks and organized workflow to increase efficiency.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, general liability, outside vendors, state laws/regulations, and shipping procedures for non-resident patients.
- Designed and enforce current policies and procedures in place, which allowed us to obtain and maintain ACHC Certification.
- Currently acting as Pharmacist-In-Charge for non-resident sites in Arkansas and Oklahoma
Pharmacist Manager
CVS Pharmacy
08.2019 - 01.2023
- In charge of keeping prescription drugs and controlled substances safe and secure in pharmacy.
- Staff managment and scheduling
- Worked closely with physicians and patients to properly coordinate care and ensure best outcome of treatment.
- Developed policies and procedures for day-to-day pharmacy operations.
- Collaborated with company district leaders to establish various goals (vaccines, prescriptions, patient satisfaction, etc.) and how to meet them.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Filled and dispensed between 350-500 prescriptions daily.
- Created procedures for the pharmacy team, which allowed us to properly and efficiently navigate the COVID-19 Pandemic. Also, put in place plans to smoothly operate during roll-out of new COVID Vaccines.
Education
Doctor of Pharmacy -
Xavier University of Louisiana
New Orleans, LA05-2019
Associate of Applied Science -
Mississippi Gulf Coast Community College
Gautier, MS05-2015
Skills
- Adaptability, along with eagerness to learn and execute efficiently
- Skilled in clinical interventions
- Inventory control and administration
- Medication therapy management
- Strong patient relations and communication
- Strong interpersonal skills
- Call center experience
- Policy development and adherence
- Overseeing pharmacy operations
- Quality improvement initiatives through ACHC meetings
- Patient Counseling
Certification
- Licensed Pharmacist: Arkansas, Mississippi, Oklahoma, Texas
- Pharmacy-Based Immunization Delivery Certificate
Timeline
Staff Pharmacist and Compliance Officer
White Rock Pharmacy
07.2023 - Current
Pharmacist Manager
CVS Pharmacy
08.2019 - 01.2023
Doctor of Pharmacy -
Xavier University of Louisiana
Associate of Applied Science -
Mississippi Gulf Coast Community College