Vincent Olmos
Mokena
Summary
Dynamic and results-oriented professional with a proven track record at Mokena Public Library, adept in document preparation and maintaining a positive work environment. Excelled in roles requiring the application of Microsoft Office and exceptional customer service skills. Demonstrated ability to enhance team productivity and client satisfaction through effective collaboration and process improvements. Work well with children.
Overview
5
5
years of professional experience
Work History
Volunteer Clerical Assistant
Mokena Public Library
01.2020 - Current
- Ensured timely completion of assigned tasks by coordinating schedules and deadlines with team members.
- Cultivated a welcoming atmosphere for new volunteers through mentorship and guidance, fostering a sense of belonging within the organization.
- Contributed to a positive work environment by collaborating effectively with colleagues on various projects.
- Expedited daily mail processing through efficient sorting, distribution, and dispatching procedures.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Volunteered to help with special projects of varying degrees of complexity.
Attractions Attendant
Gizmos Fun Factory
05.2024 - 09.2024
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.
- Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
- Educated new employees on safety protocols and attraction operations, ensuring a knowledgeable and skilled workforce.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Ensured high cleanliness standards by maintaining the attractions area, resulting in improved guest satisfaction.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
Crew Member
McDonald's
04.2021 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
LSSC - Library Certification
Joliet Junior College
Joliet, IL05-2026
Skills
- Microsoft office
- Scheduling appointments
- Document preparation
- File management
- Typing speed
- Proofreading
- Basic accounting
- Office equipment
- Email management
- Positive attitude
- Customer service
- Valid Driver's license
Timeline
Attractions Attendant
Gizmos Fun Factory
05.2024 - 09.2024
Crew Member
McDonald's
04.2021 - 05.2024
Volunteer Clerical Assistant
Mokena Public Library
01.2020 - Current
LSSC - Library Certification
Joliet Junior College
Similar Profiles
YOLANDA BARKERYOLANDA BARKER
Administrative Manager | Supervising Clerk at Chicago Public Library - Water Works LibraryAdministrative Manager | Supervising Clerk at Chicago Public Library - Water Works Library
Ashlyn ChacaAshlyn Chaca
Student Volunteer at Newark Public Library - Van Buren BranchStudent Volunteer at Newark Public Library - Van Buren Branch
Irene MooreIrene Moore
Financial Specialist at Campbell County Public LibraryFinancial Specialist at Campbell County Public Library