Dynamic professional with a background as a Front Desk Night Auditor at Sonesta ES Suites, excelling in financial reporting and internal controls. Recognized for exceptional customer assistance and adept at general ledger reconciliation. Proven ability to thrive in fast-paced environments while maintaining meticulous attention to detail and fostering effective communication.
Experienced with managing night audit duties, including financial reconciliation and report generation. Utilizes customer service skills to address guest inquiries and resolve issues efficiently. Knowledge of front desk operations and hotel management software, ensuring smooth and accurate night-time operations.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
I have completed five years of honorable military service achieving four promotions including a meritorious promotion, and being recognized as Marine of the Quarter. I've completed extensive training in the Military including Advance Leadership and Management Development Course, Advance Leadership and Supervisors Development Course, and Leadership and Supervisors Development Course.