Summary
Overview
Work History
Education
Skills
Timeline
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Vincent Parisi

Hazlet,NJ

Summary

Dynamic and reliable professional with extensive experience at CVS Pharmacy, excelling in customer service and cash handling. Proven ability to enhance team performance and boost sales through effective communication and problem-solving. Recognized for maintaining high standards of cleanliness and hygiene while fostering strong customer relationships.

Overview

15
15
years of professional experience

Work History

Store Associate

CVS Pharmacy
10.2017 - 03.2025
  • Processed refunds and exchanges in accordance with company policy.
  • Delivered exceptional customer service, addressing concerns and handling returns professionally.
  • Helped maintain accurate inventory records through meticulous counting during routine stocktakes.
  • Provided constructive feedback during team meetings, contributing ideas for process improvements and morale-boosting initiatives.
  • Resolved escalated customer complaints calmly, working towards satisfactory solutions while upholding company policy.
  • Developed strong rapport with repeat customers, cultivating loyalty through personalized recommendations.
  • Demonstrated strong product knowledge, guiding customers towards appropriate selections based on their needs.
  • Collaborated with colleagues in implementing promotional events that led to increased sales figures overall.
  • Managed cash register operations accurately, processing transactions quickly and efficiently.
  • Collaborated with team members to achieve store goals and maintain a welcoming environment.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.

Phone Interviewer

Abt Srbi
05.2015 - 06.2016
  • Addressed respondent concerns professionally, fostering trust in the research process and minimizing call termination rates.
  • Boosted survey completion rates through establishing rapport with respondents and maintaining professional communication.
  • Enhanced overall team performance through open communication channels, sharing ideas for improvement in weekly meetings.
  • Streamlined data entry processes for improved efficiency in updating customer information and survey results.
  • Exceeded performance metrics consistently by effectively engaging respondents in conversations while adhering to time constraints.
  • Completed daily quotas efficiently by managing calls effectively, prioritizing tasks, and multitasking when necessary.
  • Contributed to successful project completion by maintaining open communication with project managers and promptly addressing any concerns or discrepancies in data collection.
  • Gathered data and insights from participants during telephone interviews.
  • Provided quality customer service to earn satisfaction ratings of Number%.
  • Obtained updated contact information from all subjects and verified data for accuracy.

Office Worker

Hazlet School District
06.2010 - 09.2010
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.

Education

None - Chemistry

Monmouth University
West Long Branch, NJ

High School Diploma -

Raritan High School
Hazlet, NJ
06.2010

Skills

  • Patience and composure
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Cash handling proficiency
  • Stock replenishment
  • Store maintenance
  • Loss prevention awareness
  • Customer assistance
  • Item tagging
  • Shipment processing
  • POS operations
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Strong communication and interpersonal skills
  • Problem-solving abilities

Timeline

Store Associate

CVS Pharmacy
10.2017 - 03.2025

Phone Interviewer

Abt Srbi
05.2015 - 06.2016

Office Worker

Hazlet School District
06.2010 - 09.2010

None - Chemistry

Monmouth University

High School Diploma -

Raritan High School

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Vincent Parisi