Punctual Supply Technician with proven background obtaining, transporting, storing and distributing supplies and materials. Safely operates pallet truck and other material handling equipment to load and unload supplies and stock. Exercises extreme attention to detail and strong logistics competency to steadily meet performance-based standards.
Experienced Supply Technician with over 12 years of experience in Logistics\Warehouse Operations In Military service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
17
17
years of professional experience
Work History
Shift Manager
Bonanza Casino
Fallon, Nevada
07.2022 - Current
Exercised composure under pressure and in escalated customer service scenarios.
Kept employees operating productively and working on task to meet business and customer needs.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Tracked receipts, employee hours and inventory movements.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
/Unit Supply NCO\Supply Technician
California Army National Guard
Oroville, CA
10.2004 - 08.2008
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Identified issues, analyzed information and provided solutions to problems.
Researched vehicles and parts via physical catalogs and electronic means.
Organized parts storage and stocked inventory according to established guidelines.
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Trained and mentored junior employees on regulations, best practices and performance strategies.
Handled all customer service issues quickly to maintain high satisfaction levels.
Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Equipment and Parts/Shipping & Receiving Clerk
US Army
Fort Carson, CO
08.1998 - 10.2004
Used Microsoft Word and other software tools to create documents and other communications.
Increased customer satisfaction by resolving issues.
Proved successful working within tight deadlines and fast-paced atmosphere.
Prepared variety of different written communications, reports and documents.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Developed team communications and information for meetings.
Materials Handling Equipment Operator/Shipping and Receiving Clerk
Provided Security for Personnel and Equipment In Field Operations.
Successfully maintained clean, valid driver's license and access to reliable transportation.
Received and processed stock into inventory management system.
Material Handling Specialist
Nevada Army National Guard
Reno, Nevada
08.1991 - 08.1998
Verified articles received against corresponding paperwork, noting any discrepancies to promote inventory accuracy.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Preserved material handling equipment by recharging, cleaning, oiling and refueling.
Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
Kept storage areas organized, clean and secure to fully protect company assets.
Received and unpacked shipments and new equipment as directed.
Picked, packed and scanned orders using RF guns.
Education
Associate of Science - Natural Resources Management
Butte College
Oroville, CA
05.2011
Skills
Verbal and Written Communication
Customer Engagement
Knowledge in MS Operating systems
Shipment Processing
Maintaining Clean Work Areas
Self Motivated and Confident in making Independent Decisions
Proficient in learning new systems and methods
Provided Security for Personnel and Equipment from fixed Post or Roving Patrol Maintained Security Log
Motor Vehicle Operator of Various Trucks
Fork Lift Operator from 2,000 LBS to 10,000 LBS
Warehouse Organization
Timeline
Shift Manager
Bonanza Casino
07.2022 - Current
/Unit Supply NCO\Supply Technician
California Army National Guard
10.2004 - 08.2008
Equipment and Parts/Shipping & Receiving Clerk
US Army
08.1998 - 10.2004
Material Handling Specialist
Nevada Army National Guard
08.1991 - 08.1998
Associate of Science - Natural Resources Management